Agency Partner Manager

About the role

This position involves expanding lemonade's reach within the independent agency sector. You will manage the entire lifecycle of agency relationships, from strategy to execution, to increase revenue and enhance the agent experience. The role requires a proactive approach to overcoming challenges, maintaining high standards, and adapting to new data and AI insights.

Key facts

What you'll do

• Develop and implement a strategy for agency expansion that promotes consistent and profitable growth across various agency types.
• Manage all aspects of agency partnerships, including finding new partners, onboarding them, overseeing their performance, and resolving issues.
• Increase product adoption within your assigned partnerships by identifying and addressing engagement gaps.
• Create and administer incentive programs for partners to improve their performance metrics.
• Utilize HubSpot, Looker, and Snowflake to monitor partner performance, identify trends, and make data-driven decisions.
• Track market trends and competitor activities, then translate these observations into recommendations for refining channel strategy.
• Collaborate closely with Actuarial, CX, Insurance Product, Operations, and Underwriting teams to align objectives and simplify processes for agents.
• Actively explore and apply AI tools to daily tasks within the role.

Requirements

• At least 5 years of experience in personal lines insurance, with a background in business development or partner management.
• A bachelor's degree in Business Administration, Insurance, Finance, or a related field.
• A proactive mindset, willing to handle any task to achieve ambitious goals.
• Strong communication and relationship-building abilities, capable of fostering trust and lasting partnerships.
• Proficiency in working with data and extracting insights from CRM and business intelligence tools like HubSpot, Looker, and SQL-based platforms to guide decisions.
• Demonstrated success in working with different departments to achieve objectives.
• Genuine interest in AI and a commitment to understanding its impact on work processes.
• Ability to work effectively in a remote setting.

Nice to have

• Experience at both the agent and carrier level within personal lines insurance.

Skills & tools

• HubSpot
• Looker
• Snowflake
• SQL

Practical notes

• Visa sponsorship is not available for this position.
• The compensation package includes comprehensive health and wellness coverage, equity, a 401(k) plan with employer match, 20 paid vacation days, and parental leave.