IT Engineer - Cloud Infrastructure

About the role

Leadbank is looking for an experienced IT Engineer to manage and improve our cloud IT infrastructure. This role focuses on networks, identity, storage, cloud services, and enterprise applications. You will be a technical expert, ensuring our systems are secure, reliable, and optimized for both performance and cost.

Key facts

What you'll do

• Develop and maintain infrastructure standards and policies to enhance security, performance, scalability, and cost efficiency.
• Collaborate with IT team members to define and execute the infrastructure roadmap, aligning with business goals.
• Research and recommend new tools, technologies, and automation to improve IT operations.
• Participate in incident response, including triage, resolution, and post-incident reviews for complex infrastructure issues.
• Design, deploy, and maintain networking, identity management, storage, and cloud-based services.
• Ensure high availability, security, and performance of applications and data, including backup and disaster recovery planning.
• Manage user identity and access controls, enforcing security best practices across systems.
• Deploy and maintain infrastructure using Infrastructure-as-Code and CI/CD practices.
• Optimize and maintain enterprise applications, ensuring integration, licensing, and functionality.
• Work with security teams to monitor, assess, and remediate infrastructure vulnerabilities.
• Act as an escalation point for critical infrastructure issues, troubleshooting complex problems across IT systems.
• Provide hands-on support for network, cloud, identity, and end-user device issues.
• Collaborate with internal IT staff and external vendors to resolve technical challenges.

Requirements

• 6+ years of experience in IT infrastructure engineering or a related field.
• Deep expertise in Zscaler, DNS, AWS VPCs.
• Deep expertise in MS Entra ID or Okta, SSO, AWS IAM.
• Deep expertise in Terraform or equivalent Infrastructure as Code.
• Deep expertise in Kubernetes or equivalent container platforms.
• Deep expertise in AWS cloud infrastructure.
• Deep expertise in Datadog or equivalent monitoring and logging.
• Strong scripting/automation ability with Python, Bash, or PowerShell.
• Solid experience with GitHub Actions, ArgoCD, or equivalent CI/CD tooling.
• Solid experience with backup and disaster recovery planning (RTO/RPO, backup strategy).
• Solid experience with S3, NAS/file shares, or other storage and file systems.
• Solid experience with Vault, AWS Secrets Manager/KMS, or other secrets and certificate management.
• Working knowledge of enterprise application administration (SaaS admin, SSO/SCIM integration, license management).
• Familiarity with security best practices and compliance frameworks (e.g., SOC 2, ISO 27001).
• Awareness of cloud cost management/optimization practices.
• Strong troubleshooting skills across applications, network, and infrastructure issues.
• Strong communication skills and ability to collaborate with technical and non-technical stakeholders.
• Ability to lead projects and initiatives without direct managerial responsibility.

Nice to have

• Relevant certifications (e.g., AWS Solutions Architect, CKA, Security+).

Skills & tools

• Zscaler
• DNS
• AWS VPCs
• MS Entra ID
• Okta
• SSO
• AWS IAM
• Terraform
• Kubernetes
• AWS
• Datadog
• Python
• Bash
• PowerShell
• GitHub Actions
• ArgoCD
• S3
• Vault
• AWS Secrets Manager
• KMS

Practical notes

• Leadbank offers competitive compensation, medical, dental, vision, life, 401k matching, and other wellness benefits.
• Paid parental leave and a flexible vacation policy including PTO and paid holidays are provided.
• Leadbank is an inclusive culture committed to equal employment opportunity.