Senior Deal Desk Analyst

About the role

This position supports the quote-to-cash process by partnering with Sales, Legal, Finance, and Revenue Operations. You will help shape commercial agreements for significant deals, acting as a key advisor to sales teams. The role involves bringing structure to complex transactions and driving them forward efficiently.

Key facts

What you'll do

• Act as a trusted advisor to sales teams on structuring and negotiating complex deals.
• Manage a portfolio of deals, guiding sales leaders through high-value negotiations.
• Review proposed deals for policy adherence, accuracy, and compliance, making approval or escalation decisions.
• Assist with commercial terms and contract language to facilitate deal closures.
• Maintain data integrity and consistency in closed opportunities by enforcing established procedures.
• Ensure all contracts and supporting documents are properly executed and stored.
• Become proficient in and support the Configure, Price, Quote (CPQ) tool.
• Train new sales representatives on opportunity creation and booking processes.
• Facilitate information exchange between Sales, Professional Services, Legal, Finance, and RevOps for smooth deal execution.
• Ensure deal review and approval processes align with company policies and compliance standards.
• Contribute to the creation and refinement of deal desk policies and procedures.
• Build strong relationships with cross-functional teams to optimize the deal process.
• Investigate and champion the use of AI tools to improve deal review, contract analysis, and approval workflows.

Requirements

• 5 to 10+ years of experience in the Software/SaaS sector, with background in Deal Desk, Finance, or Revenue Operations.
• Ability to understand and draft business terms and conditions for contracts.
• Demonstrated success in managing high deal volumes and meeting strict deadlines, particularly at quarter-end.
• Familiarity with SaaS financial metrics, such as Annual Recurring Revenue (ARR).
• Strong analytical skills, self-motivation, and confidence in making data-driven decisions.
• Excellent communication and interpersonal skills, with a collaborative and problem-solving approach.
• Meticulous attention to detail and accuracy.
• Experience with CRM systems like Salesforce and quoting tools.
• Proficiency in Microsoft Excel.
• Demonstrated curiosity or practical experience with AI tools for tasks like contract review or workflow automation.

Nice to have

• Bachelor's degree in Business, Economics, Finance, Law, or a related field.
• Knowledge of software revenue recognition principles.

Skills & tools

• Salesforce
• CPQ tools
• Microsoft Excel
• AI tools

Practical notes

• Salary ranges are geographically zoned:
• Zone 1 (San Francisco/Bay Area, NYC Metro, Boston, Seattle): $121,000 - $167,000
• Zone 2 (Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago): $109,000 - $150,000
• Zone 3 (All other US locations): $103,000 - $142,000
• Compensation may vary based on skills, experience, and location.
• Benefits include Restricted Stock Units (RSUs), health, vision, dental insurance, and mental health benefits.
• LaunchDarkly recruiters will only use @launchdarkly.com email addresses or LinkedIn Verified Recruiter accounts. Be cautious of other communication methods.
• LaunchDarkly will not ask for money, fees, or banking information before an offer and will always conduct a formal interview process.