Revenue Operations Lead

About the role

LanceDB is seeking its first Revenue Operations Lead to establish the operational framework for our go-to-market strategy. You will function as a hands-on builder, managing the systems, data, and processes that support our sales and customer success teams as we scale.

Key facts

What you'll do

• Develop and manage the end-to-end RevOps function, including all systems, data standards, and reporting workflows.
• Administer the CRM and broader GTM tech stack, ensuring data hygiene and effective automation.
• Implement and enforce CRM adoption and data entry standards across the organization.
• Create and manage forecasting, pipeline tracking, and deal desk operations to provide leadership with accurate business visibility.
• Oversee the deal desk by managing contract lifecycles, coordinating legal reviews, and navigating customer procurement processes.
• Collaborate with leadership on capacity planning, territory design, and quota setting.
• Track post-sale metrics such as renewals and account health to support customer success initiatives.
• Identify and resolve operational bottlenecks between marketing, sales, finance, and customer success.

Requirements

• Minimum of 5 years of experience in Sales Operations, Revenue Operations, or similar GTM roles.
• Proven track record of building or scaling operations within an early-stage or high-growth startup environment.
• Advanced administrative proficiency with HubSpot or equivalent CRM platforms.
• Experience managing the sales tooling ecosystem, including enrichment, outbound, and deal desk software.
• Demonstrated ability to manage deal execution, including redlining and vendor onboarding.
• Capability to work effectively in a remote setting within the Americas.
• Strong communication skills with the ability to translate operational data for executive decision-making.

Nice to have

• Background in open source, developer tools, or AI/data infrastructure.
• Experience supporting both product-led and sales-led growth models.
• Technical proficiency in SQL or BI platforms like Looker, Metabase, or dbt.
• Experience designing compensation models, territory frameworks, or quota structures.
• Prior experience as a first-hire RevOps lead.
• History of collaborating with finance on board metrics and capacity planning.

Skills & tools

• HubSpot
• CRM Administration
• Deal Desk Management
• Pipeline Forecasting
• GTM Strategy
• Data Hygiene
• Workflow Automation

Practical notes

This is a fully remote position. Candidates must be based in the Americas to align with team timezones.