Senior Auto Claims Adjuster, Bodily Injury

About the role

Kin is expanding its Claims team and seeks a Senior Auto Claims Adjuster specializing in bodily injury. This role involves managing a diverse caseload of auto claims, from initial filing through final resolution, with a strong focus on litigated matters. You will develop strategies, negotiate settlements, and contribute to the team's overall approach to complex claims.

Key facts

What you'll do

• Oversee a portfolio of litigated auto liability and bodily injury claims from assignment to completion.
• Formulate litigation strategies by analyzing initial complaints, amended actions, and evolving case details.
• Evaluate claims exposure and craft negotiation plans for settlements.
• Review legal documents like pleadings, discovery, and motions to align suit-handling plans with case progress.
• Collaborate with defense counsel, claims counsel, and management on strategic planning.
• Cultivate relationships with approved defense firms and industry vendors.
• Prepare for and participate in mediations, depositions, arbitrations, and trials.
• Apply knowledge of multi-state statutes, including Florida's insurance code, PIP statute, and bad faith regulations.
• Maintain active adjuster licensing and continuing education credits, staying informed on legal changes.
• Provide mentorship to junior adjusters through file reviews, coverage inquiries, and complex claim guidance.

Requirements

• 8 or more years of experience in auto claims adjusting.
• 3 or more years of experience with auto injury claims and litigation.
• Extensive background handling claims in Florida, including its insurance code, PIP statute, and bad faith framework.
• Demonstrated ability to mentor junior adjusters, including leading file reviews and coaching on complex claims.
• Advanced capability to document case activities and communications, both written and verbal, throughout litigation.
• Comfortably manage both high-volume, straightforward claims and complex litigated files.
• Experience working directly for an insurance carrier in a fully remote, digital-first setting.
• Strong decision-making and critical thinking skills for complex coverage and liability investigations.
• Active adjuster license in good standing, with a readiness to acquire additional state licenses as needed.

Nice to have

• Additional state experience beyond Florida (e.g., Texas, Georgia, Colorado, Arizona).

Skills & tools

• Slack
• Snapsheet
• Excel

Practical notes

• Kin is a remote-first employer, with employees in over 35 states.
• Comprehensive benefits package available starting the first day of the month after your start date.
• Benefits include competitive salary, company equity (RSUs), 401(k) with company match up to 4%, multiple medical plan options, dental, vision, company-funded HSA contributions, company-paid life insurance, and short-term disability.
• Additional benefits include supplemental options, mental health support, flexible PTO (typically 15-20 days annually plus 8 holidays), and paid parental leave (up to 14 weeks for birthing parents, 8 weeks for non-birthing parents).
• Professional development budgets are available for certifications, conferences, and learning, subject to management approval.
• The hiring process involves prompt updates, interviews with recruiters and hiring managers, and potential skills assessments.
• This role can be based in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI.