Underwriting Assistant, Health

About the role

Who We Are At Justworks, you will find a welcoming and casual environment, strong benefits, wellness program offerings, company retreats, and the chance to learn from leaders in the startup community. The company works hard and prioritizes its people as its most valued asset. Justworks helps businesses launch and grow by allowing them to focus on their core operations. It solves HR issues using a data-driven approach that never stops iterating. The company seeks individuals who thrive in supportive, entrepreneurial settings, want to build something meaningful, and enjoy the journey. These shared goals and motivations unite the team at Justworks. They are embodied in the company values, which influence the product and the team itself. These values are outlined on the official careers page. If this description resonates with you, you will fit in well.

Who You Are You are a quick learner who delivers results while adhering to rules and regulations. You notice the smallest details and understand their impact on the broader context. You are curious about professional employer organizations (PEOs) and are confident in your ability to improve operations in this space. As a Health Insurance Underwriting Assistant, you will support Underwriters with file reviews and data reconciliation for prospective customers' insurance applications. You will help others solve problems while building something meaningful in an entrepreneurial environment.

Your Success Profile

What You Will Work On You will own the intake workflow, constructing files for review and guiding each case toward a shipping decision. You will coordinate with partners in this entrepreneurial setting. You will design steps that balance speed and precision within a supportive framework. Your curiosity about PEO operations will help shape meaningful outcomes. Your responsibilities will include reviewing applications and related documentation for acceptability based on underwriting guidelines. You will determine tasks required before proceeding. You will ensure all required customer documentation is accurate and collected promptly. You will act as a liaison with vendors and internal sales teams under leadership direction. You will apply logical thinking to define problems, collect data, and create resolutions. You will communicate with company underwriters and internal teams to provide status updates or request assistance. You will perform other related duties as assigned while the team iterates on process improvements.

How You Will Do Your Work Achieving results in this role depends on your foundational knowledge, skills, abilities, and personal attributes. These competencies anchor your success and the organization's success. You will maintain extreme attention to detail. You will be thorough, accurate, organized, and productive, seeking to understand both the cause and effect of situations. You will practice ethical behavior. You will integrate core values, integrity, and accountability into all organizational and business practices. You will communicate clearly. You will articulate thoughts and express ideas effectively using oral, written, visual, and non-verbal skills. You will also practice active listening to achieve understanding. You will use analytical reasoning. You will break down situations or problems logically to arrive at an outcome. You will exercise good judgment. You will assess risks, analyze and evaluate problems and implications, identify patterns, make connections of underlying issues, develop mitigation strategies, and take ownership of outcomes. All Justworkers align their behaviors with core values known as COGIS. These values include Camaraderie, Ownership, Grit, Integrity, and Service. In day-to-day work, you will collaborate with others toward a higher purpose. You will enjoy having fun, listen actively, treat people respectfully, and maintain a strong desire to know your colleagues and customers.

Key Facts This role is located in New York, New York. It is a full-time engagement. The compensation is $75,000 per year.

What You Will Do You will organize the intake queue to ensure each file meets standards before deeper work begins. You will gather missing data and reconcile records so that builds proceed with verified information. You will direct questions to vendors and leaders to keep workflows moving within defined guidelines. You will define logical steps that turn raw data into clear paths for resolving complex cases. You will send status updates to underwriters and internal teams so partners understand progress. You will handle additional tasks as the team iterates on process improvements. You will review outputs for accuracy before handoff to reduce errors at later stages. You will partner with colleagues to refine tools and rules that support future scaling.

Requirements You must hold at least three years of experience in a similar role within insurance or related fields. You must be able to interpret regulations and apply them to case decisions consistently. You must demonstrate extreme attention to detail, catching small items that affect larger results. You must practice ethical behavior, integrating integrity and accountability into every task. You must communicate clearly using written, verbal, and visual methods while listening to understand. You must use analytical reasoning to break down problems and reach logical outcomes. You must exercise good judgment, assessing risks and owning mitigation strategies for each case. You must align your actions with COGIS values, including Camaraderie, Ownership, Grit, Integrity, and Service.

Nice to Have Experience with professional employer organizations and health insurance products is beneficial.

Skills & Tools COGIS, 6Years, 36000000 Medical, 2025, 2024, 1856, 1533, New York.