[Job - 30452] Project Manager
Job description
At CI&T, we help large enterprises transform the potential of AI into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions.
With 30 years of experience in technological transformation, we accelerate innovation with expertise in Agentic SDLC, Application modernization, Data & AI, Martech and Business strategy.
We are 8,000 CI&Ters across more than 25 countries, collaborating to build solutions with real impact. AI is already part of how we work, evolve, and innovate every day.
At CI&T, a Project Manager (PM) acts as the vital bridge between agile execution and client business goals. When assigned to the Client account - a major global manufacturer of precision machinery, bearings, and automotive components - the role transitions from a standard software delivery manager to a strategic partner driving industrial digital transformation.
The core job responsibilities tailored specifically to managing the CI&T squad for Client span three main areas:
1. Delivery Leadership & Agile Governance
End-to-End Execution: Lead a squad (Developers and Data Engineer) to maintain and enhance digital products (e.g., supply chain platform, label management/printing).
Agile Maturity: Maintain and optimize agile ceremonies (retrospectives, daily stand-ups) while removing operational bottlenecks to ensure predictable, high-quality code delivery.
Metrics Management: Track and report on key health indicators, including squad velocity, support performance and SLA compliance.
2. Client Relationship & Business Alignment
Continuous Partnership: Act as the primary point of contact for Client stakeholders. Client and CI&T have been partners for 20 years. It is important to know the history and, at the same time, understand their current needs and opportunities.
Expectation & Scope Management: Negotiate and prioritize the backlog alongside Client Business representatives, balancing long-term digital strategy with immediate industrial or automotive division needs.
CI&T Account Growth: Work closely with CI&T Account Directors to identify new opportunities within Client, positioning the squad to scale and add deeper value across different regional business units.
3. People Management & Technical Culture
Team Development: Cultivate a high-performing team culture focused on psychological safety, continuous learning, and autonomy. Conduct 1-on-1 feedback sessions, performance evaluations, and career development plans for squad members. Collaborate with technical members to better understand gaps and risks in the project.
Quality Standards: Ensure the team follows CI&T's high technical standards - promoting Lean principles, CI/CD automation, clean code architectures, and robust QA practices to meet Client's high standards for precision and reliability.
Candidate Profile & Requirements
Experience: Proven track record (typically 4+ years) leading agile teams as a Scrum Master, Product Owner, or Project Manager in complex digital consulting or enterprise software environments. Experience with SAP is a plus.
Methodologies: Deep expertise in Scrum, Kanban, Lean IT, and scale frameworks.
Industry Context: Experience working with industrial, automotive, or global supply-chain clients is a differentiator for the Client account.
Soft Skills: Exceptional communication, conflict-resolution, and client negotiation skills. Ability to interface comfortably with both executive stakeholders and engineering teams.
Languages: Fluency in English is mandatory and proficiency in Portuguese, Spanish or Japanese is often preferred due to Client's global footprints (HQ is in Japan; other units such as Brazil and Mexico are highly relevant).
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