Senior Manager/Principal, Provider RCM Business Development & Strategy

This is a fully remote role in the United States.

Are you a results-oriented, innovative and forward-thinking Business Development & Strategic Leader with strong expertise and passion for Revenue Cycle Management BD and Strategic Solution development? Here at Turquoise Health, we're seeking a dynamic Senior Manager/Principal to drive Provider RCM solution growth, develop novel capabilities, and work cross-functionally with customers and internal teams to shape the future of our RCM solutions.

This is a high-impact, high-visibility role supporting senior leadership as a thought partner in shaping how Turquoise serves our most valuable hospital and health system customers. You'll sit at the intersection of healthcare data and customer solution strategy, pulling and interpreting price transparency and reimbursement data, reasoning across the RCM landscape, and translating insights into board-ready narratives that move strategic pricing, payer contracting, and innovative tech-enabled solutions. You should be comfortable sitting at the intersection of business development and solution delivery. You should be someone with strong opinions, held loosely, who is equally comfortable in a SQL editor as you are in a commercial leader's office.

We strongly encourage BIPOC, people with disabilities, and LGBTQIA+ folks to apply for any open roles of interest. Building a truly diverse team is a challenge that we do not shy away from. Healthcare affects all people differently, but it significantly affects those in underserved communities. With a robust, diverse team, we are stronger and better equipped to change the future of healthcare for all.

Responsibilities

As a Senior Manager/Principal in our Provider Vertical, you'll manage

Growth & Business Development

• Partner with Sales and Customer Success to identify, scope, and win new engagements, shaping RFPs, proposals, statements of work, and value based pricing that reflect the value delivered.

• Convert one-off projects into durable, multi-year partnerships across people, process, and technology by spotting adjacent opportunities across new and within existing accounts.

• Act as a thought partner to senior leadership on how Turquoise packages, prices, and positions its solution based offerings.

Customer-Facing Partnerships

• Serve as a trusted advisor to senior leaders such as VPs of Revenue Cycle and Managed Care, CFOs, and their teams at hospitals and health systems, framing ambiguous problems and translating them into structured, data-driven engagements across strategic pricing, payer contracting, charge capture, CDI, and other initiatives supporting net revenue improvement.

• Own engagements end to end: scoping, work planning, execution, and delivery, holding yourself accountable for measurable client outcomes

• Lead with expert subject matter and analytical methodology for each engagement. Pull and analyze price transparency, contracts, claims, and reimbursement data directly, pressure-test findings, and synthesize them into executive-ready narratives that withstand scrutiny.

• Present findings and insights to client executives and help influence decisions on pricing strategy, contracting strategy, payer negotiations

Cross-Functional Partnership

• Partner with Customer Success to align engagement outcomes with the broader account relationship and deliver a seamless customer experience.

• Work with Solutions Engineering to source, structure, and validate the novel datasets that power customer work.

• Coordinate with Finance, Legal, and Revenue Operations on contracting, engagement economics, and compliance.

• Feed structured insight back to Product, surfacing recurring client needs, defining requirements for productization, and helping reduce cost-to-serve and improve scalability.

Requirements

What you bring to the Senior Manager/Principal role:

• Bachelor's degree from a top tier institution required; MBA/MPH strongly preferred.

• 8+ years in RCM-focused management consulting, digital health, or provider-side revenue cycle strategy & operations, with a track record of owning senior client relationships and delivering measurable financial impact.

• Deep, current command of the revenue cycle end to end: patient access, coding, charge capture, CDI, billing, claims adjudication, denials, and payer contracting/negotiations and how each connects to a provider's realized net revenue.

• Demonstrated ability to build and deliver executive-level presentations, distilling complex analyses into clear, board-ready narratives and presenting them with confidence to C-suite and senior client leadership.

• Comfortable and curious, adopting AI tools to work faster and sharper, forward-leaning on the technology without needing deep AI/ML expertise.

• Strong grasp of reimbursement mechanics and payment methodology across care settings (hospital outpatient vs. ASC vs. physician), and how payer coverage and contract terms translate into revenue