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Workplace Operations & Experience Associate

ContentsquareFrance4w ago
GoAISecurityJiraConfluenceMarketingFinanceLegalOperationsSupportTalentCommunications

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Job description

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers' whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We're here to stay - and we're looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler - for our customers, their customers, and each other.

Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

Your Mission

At Contentsquare, the office isn't just a place to work, it's where culture and collaboration actually happen. We're hiring a Workplace Operations & Experience Associate to run the day-to-day of our Paris HQ, our largest office globally.

You'll be the go-to person on the ground: managing operations, shaping the employee experience, and making sure the office runs smoothly for the 200 people who walk through its doors.

What You'll Do

Run the office

Handle vendors, maintenance, supplies, and workplace services

Manage access control, visitor registrations, and logistics

Track budget, process invoices, and keep the admin side tight

Ensure Health & Safety and Physical Security standards are met

Support on-site client and partner events, and leadership meetings

Create a great experience for employees

Be the first point of contact for employees, visitors, and exec guests

Keep the office welcoming, organized, and hybrid-ready

Own the onboarding experience for new hires - badges, tours, culture intro

Manage internal office communications and act on feedback to continuously improve

Bring culture to life

Plan and run team events, socials, and office activations

Lead local Culture Crew programs and support broader engagement initiatives

Work cross-functionally

Gather employee and leadership feedback through surveys and informal conversations

Partner with People, IT, Finance, Legal, Marketing, EAs, and Chiefs of Staff

Contribute to global workplace projects across EMEA, APAC, and North America

Share what's working locally to raise the bar across all offices

About You

2+ years in office management, hospitality, workplace experience, or events

Fluent in English and French (written and spoken)

Organized, proactive, and genuinely people-oriented

Comfortable juggling multiple priorities in a fast-moving international environment

Strong communicator with solid attention to detail

Hands-on attitude and a hospitality mindset

Comfortable with Google Workspace and Slack; familiarity with Jira, Confluence, or AI tools is a plus