Enterprise Customer Success Manager

We're a growing team, and as we scale, so does our need to focus on expanding our Customer Success team. You'll be joining a people-focused company, and as an Enterprise Customer Success Manager (CSM) you will own a focused portfolio of complex, high-value customer relationships. This role is about helping enterprise customers realize measurable value from Vendavo by building strong relationships, running a disciplined engagement cadence, and connecting customer goals to clear success plans. You will work across business units, geographies, and stakeholder groups to drive adoption, manage risk, support renewals, and identify opportunities for growth. Success in this role comes from combining customer advocacy, business insight, and operational rigor to help customers achieve their desired outcomes with Vendavo.