Product Manager

PRODUCT MANAGER @ OUTPOST

Global expansion is broken. Without a local entity, conversion rates fall, costs rise, and compliance gets messy. Outpost fixes it.

Selling internationally is a maze of tax, payments, and operational friction. Most brands avoid it or expand slowly and expensively.

Outpost is your modular back office for global commerce.

Pick only what you need - tax, payments, treasury, or operations - and unlock new markets without the overhead.

We operate as Merchant of Record for digital and physical goods across 58+ tax jurisdictions. That means we own the full stack - payments, tax, compliance, and customer experience.

Sell anything, anywhere. Without compromise.

🧠 THE ROLE

This is a Product Manager role for someone who wants to build like a founder, ship like an engineer, and happens to have world-class product taste.

You'll own the product roadmap end-to-end - from merchant conversations to technical specs to post-launch iteration. You'll work directly with the CEO, engineering, and operations to turn the messy reality of global commerce into elegant, scalable product experiences.

This isn't a role where you write specs and throw them over the wall. You'll be in the weeds: talking to merchants, debugging edge cases with engineers, analysing data, and making hard trade-offs between speed and quality.

Work is a big part of your purpose. You want to build something important, take ownership, and ship products that unlock billions in global trade.

🧗 WHAT YOU'LL GET

Yes, the work is intense. But in return, you'll get training and exposure most people wait 10-20 years to access.

You'll be working on global problems, dealing with senior stakeholders, and owning strategic projects across payments, tax, finance, product, and operations - from day one.

We won't handhold, but we'll coach you hard. If you're hungry, you'll leave this role with a world-class product skillset and the ability to build products in the hardest domains.

🧩 WHAT YOU'LL DO

Own the product:

- Define roadmap and prioritise ruthlessly based on merchant pain, technical feasibility, and commercial impact

- Take full ownership from ideation through launch, growth, and iteration

- Set success metrics and obsessively track what's working and what's not

- Make the hard calls: what to build, what to kill, what to ship fast vs. build right

Be the voice of the merchant:

- Run merchant interviews, analyse feedback, and translate pain into product requirements

- Work with Ops and Legal to understand blockers in onboarding, compliance, and payments

- Turn complex merchant needs into simple, scalable product experiences

- Equip sales so they can win with customers

Ship with engineering:

- Write specs that engineers can actually build from

- Have technical discussions about architecture, trade-offs, and implementation

- Scope down relentlessly - i.e. ship the 20% that delivers 80% of the value

- Debug issues in production and iterate based on real merchant behaviour

Think strategically:

- Connect the dots between product, market expansion, and business model

- Identify white space: what should we build next to unlock the next 10 markets or $10M in revenue?

- Work on pricing, positioning, and go-to-market strategy

- Track competitive landscape and ensure we stay ahead

💥 EXAMPLE PROJECTS

- Ship a new merchant onboarding flow that reduces time-to-live from 2 weeks to 2 days

- Build a self-serve tax compliance tool for merchants expanding into new EU markets

- Design and launch a dashboard that gives merchants real-time visibility into settlements, reserves, and compliance status

- Scope and ship payment routing logic that optimizes auth rates vs. cost by market

- Create a merchant-facing API that lets brands integrate Outpost into their existing checkout

- Launch a new product vertical (e.g., subscriptions, B2B payments) from 0→1

- Build the compliance workflow that automates VAT reporting across 27 EU countries

- Debug why merchants are churning in a specific market and ship the fix

🧱 WHAT WE'RE LOOKING FOR

Ideal background:

- 2-5 years in product management, ideally at high-growth fintech or B2B SaaS (Stripe, Adyen, Revolut, Wise, Shopify, or similar) - we compensate how good you are

- Experience shipping technical products: payments, tax, compliance, infrastructure, or dev tools

- Bonus: engineering background or you've written code professionally

- STEM degree preferred but not required if you can demonstrate technical depth

Signals we care about:

- Ridiculous bias for action - you ship, not theorise

- Technical fluency - you can hold your own in engineering discussions and understand system design trade-offs

- Exceptional product taste - you know what great looks like and you're obsessed with craft

- Strong analytical rigor - you make decisions based on data, not opinions

- Merchant obsession - you genuinely care about solving customer pain