Business Development Representative

📣 ROLE SUMMARY

As a Business Development Representative (BDR) at Topline Pro, you'll join an early-career sales cohort responsible for owning the full sales cycle - from prospecting and discovery to demos and closing. This role is highly activity-driven and designed to build strong sales fundamentals through structured coaching, playbooks, and hands-on support. You'll develop the skills to manage a fast-moving pipeline, build meaningful relationships with small business owners, and close new business with confidence. Success means demonstrating strong follow-up discipline, pipeline management, and the ability to apply feedback quickly. You'll thrive if you bring positivity, grit, and coachability to an in-office, high-energy environment where collaboration and customer focus drive everything we do.

⚡ WHAT YOU'LL DO

- Drive outbound prospecting through calls, emails, and other outreach to build and manage your own pipeline.

- Run discovery conversations, deliver demos, and guide prospects through the full sales cycle with coaching and support.

- Manage a fast-moving pipeline with strong follow-up discipline and attention to detail in our CRM.

- Apply feedback from trainings, role plays, and coaching sessions to continuously sharpen your skills.

- Collaborate closely with your cohort and sales leadership to share learnings, iterate on messaging, and contribute to team culture.

- Represent Topline Pro with professionalism and enthusiasm, building trust with small business owners.

🎯 WHAT WE'RE LOOKING FOR

- Excited to build a career in sales and eager to own the full cycle from prospecting through close.

- Open to feedback, quick to apply it, and able to show clear progress over time.

- Comfortable learning new tools and able to share examples of using technology (including AI) to work smarter.

- Skilled verbal and written communicator, excited to connect with home service pros in a professional and approachable way

- Organized and consistent in keeping your pipeline up to date, managing follow-ups, and balancing multiple conversations at once.

- Thrives in high-volume outreach, staying persistent and upbeat throughout.

- Collaborative and team-oriented, contributing to a positive culture and celebrating shared wins.

🤗 WHO YOU ARE

- Quick to learn, open to feedback, and eager to grow into a confident full-cycle seller.

- Comfortable in a fast-paced, evolving environment where processes are still being refined.

- Proactive and resourceful - you take initiative, ask questions, and figure things out when challenges arise.

- Collaborative and supportive, contributing to a positive team culture and celebrating shared wins.

- Resilient and motivated by impact, showing persistence and energy even when the work is demanding.

- Personable and professional, bringing positivity and authenticity to conversations with small business owners, and motivated by the desire to build a long-term career in sales.

- Willing and excited to work 5 days a week in our Williamsburg, Brooklyn office!

📅 HIRING PROCESS

- Recruiter Screen

- Sales Team Screen

- Onsite

🙌 WHAT WE OFFER

- $55k base salary with uncapped commissions ($100k+ OTE) + equity package

- Full Medical, Dental, and Vision Health Coverage

- Computer and workspace enhancements

- 401(k) plan (non-matching)

- Unlimited vacation, 9 company holidays, including election day, and 1 personal volunteer day a year

- Company-paid Wellhub membership for fitness and wellness

- Dinner covered with Uber Eats + a stocked kitchen to keep you fueled

- Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros

🤝 OUR VALUES

- No Bullsh*t: We create meaningful results for our customers and drive growth for our team - ensuring progress and impact are felt every day. Our focus, both internally and externally, is on delivering genuine value rather than superficial solutions or benefit without purpose.

- Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions. We embrace risks, knowing every experiment fuels growth - even when it doesn't go as planned.

- One Team, One Dream: We tackle challenges together with creativity, and an open mind - always seeking solutions and embracing fresh ideas to win as a team.

- Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respect - because great ideas come from everywhere.

- Be an Owner: We take responsibility for outcomes, act in the company's best interest, and treat every dollar as our own. We move with urgency, think long-term, and take pride in driving impact.

- Boom!: We take time to celebrate each other's achievements, big and small - at work and in life - because shared success fuels lasting momentum. And we end all team meetings in a "Boom!"

🏠 ABOUT TOPLINE PRO

We're building an AI-powered Shopify