Site Reliability Engineer

About BlaBlaCar

BlaBlaCar is the world's leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.

Your Mission

SRE in the Engineering Experience Team, part of the Foundations Department, are responsible for designing, building and maintaining the Software Delivery platform, tools and standards that enable teams to confidently release changes up to production. We aim to accelerate delivery, simplify the Engineering experience, guarantee reliable workflow and satisfy Engineering needs at scale.

By joining our Foundations Department, you will be working alongside talented individuals grouped in small agile teams that each have strong ownership on their stack and roadmaps. Foundations is composed of four teams (Engineering Experience, Cloud Infrastructure, Site Reliability Engineering & Quality Assurance) which "provide consistent, easy to use, secured infrastructure, services, and expertise to support BlaBlaCar's growth and evolution".

The Engineering Experience Team has four main objectives, driving its roadmap:

Reduce BlaBlaCar product's time to market by designing, building and maintaining state of the art CI/CD and associated tooling to streamline day-to-day delivery from development teams

Improve developers efficiency in providing AI tooling and infrastructure, ensuring the compliance with internal policies while keeping enough flexibility for experimentation

Drive development teams towards autonomy through the provision of comprehensive training and support, clear guidelines, and effective tooling

Leverage our existing FinOps framework to enable precise cost control for the Software-as-a-Service (SaaS) we use and manage, strategically balancing this with the need to support innovation and the adoption of new functionalities

The role requires a global vision of the Engineering perimeter.You will champion the adoption and sharing of best practices among Engineering. Your approach should be that of an enabler, not a gatekeeper. You embrace the use of AI, leveraging code generators and assistants to eliminate toil and streamline your daily tasks and make development teams life easier. Crucially, your strong communication skills will be essential for ensuring a clear understanding of our users' needs.

To fulfill the mission, you will be working with several stakeholders :

The Product & Engineering teams, working with service team to ensure best understanding and usage of our Software Factory components.

Developer Experience Engineers, to ensure that the best-in-class user experience is prioritized from the start.

External SaaS providers, to deliver cutting-edge support for our internal users, as well as analyzing and recommending subscription adjustments to maximize the value BlaBlaCar derives from these services.

Technical stack:

Core Infrastructure: Google Cloud Platform, Kubernetes

GitOps/Delivery: GitHub, Github Copilot, Github Actions & Jenkins, Terraform, Flux, Helm

Datastores: Postgres, Cassandra, Elasticsearch, Kafka

Observability: Datadog, Grafana

Languages: Go for Infra/Security Tooling, Java for backend services, Python for data

Your ResponsibilitiesIn cooperation with your Engineering Manager and the Engineering Experience team:

Design, build and improve parts of our Software Factory, specifically but not only Continuous Integration and Continuous Delivery, to address scaling and resiliency needs on our cloud platforms;

Implement tools and services to ease the work of developers and automate problem resolution;

Collaborate with engineers and help them improve software development lifecycle and processes.

Investigate and fix service issues;

Your Qualifications

You can demonstrate a strong experience with large scale continuous integration/delivery systems (e.g. GitHub Actions or Jenkins);

You can demonstrate an experience with Cloud platforms, container and process isolation technologies, especially Docker and Kubernetes;

You can demonstrate an experience with an SRE/DevOps oriented language (e.g. Go);

You can demonstrate a good knowledge of Linux/Unix fundamentals;

You embrace change, prioritize high-value tasks, and are results-driven and impact-oriented;

You are a humble, collaborative, and communicative team player, focused on enabling developer empowerment and autonomy, eager to share knowledge and learn from others;

You are at ease with English speaking.

If you don't meet 100% of the qualifications outlined above, tell us why you'd still be a great fit for this role in your application!

What we have to offer

Hybrid status for this role: 2-3 days at the Office

4 additional weeks on top of legal maternity/paternity leaves

50% healthcare coverage (Alan)

Financial support for home office equipment

Minimum 25 days holiday per year

Local meal plan policy (Swile card)

50% transportation paid (Forfait Mobilité Du