Collection Specialist

About the role

JFrog is seeking a meticulous and proactive Collections Specialist to join our finance team on a temporary basis, covering maternity leave. In this role, you will oversee accounts receivable, ensuring timely debt collection while fostering positive customer relationships. Your contributions will play a key role in supporting our mission to enhance software delivery for our clients.

Key facts

What you'll do

• Oversee a portfolio of customer accounts to ensure timely collection of overdue invoices.
• Communicate with clients to resolve any payment discrepancies or disputes.
• Reconcile customer accounts and accurately process payments.
• Work closely with sales and billing teams to address any billing-related issues.
• Generate regular reports detailing collection activities and account statuses.
• Identify opportunities for process improvements to boost collection efficiency.

Requirements

• 3 to 5 years of experience in collections, accounts receivable, or a related financial field.
• Demonstrated success in managing a high-volume accounts receivable portfolio.
• Proficient in NetSuite and Microsoft Excel.
• Familiarity with collection systems is a plus, particularly Tesorio or similar tools.
• Strong communication, negotiation, and interpersonal skills.
• Capability to work independently as well as collaboratively in a dynamic environment.

Nice to have

• Experience in a technology-focused company.
• Knowledge of international collections processes.

Skills & tools

• NetSuite
• Microsoft Excel
• Collection systems (e.g., Tesorio)

Practical notes

This position is open to candidates eligible to work in Israel. Benefits and additional details will be provided during the interview process.