Web3 community manager and moderator with experience maintaining safe, engaged communities and supporting team communications. Skilled in real-time user engagement, moderation, and ensuring clear, accurate information flow.
Trakx
remote
Managed and moderated the community across multiple platforms, maintaining a safe and engaging environment. Reviewed and approved Zealy tasks and event submissions to ensure alignment with campaign objectives. Supported the planning and execution of community events and campaigns to boost engagement and participation. Collaborated with the marketing and product teams to stay informed on project updates, launches, and user feedback. Provided timely responses to community questions, escalated issues when needed, and maintained a consistent presence in chats. Contributed to growth strategies by identifying active users and incentivizing community-driven initiatives.
Manifestor NFT
Remote
Managed and moderated the global community across Telegram and Discord, fostering a safe and engaging space for users. Actively participated in AMAs, assisted with event setup, and fostered community engagement through consistent interaction. Handled support tickets, addressed inquiries, and maintained chat cleanliness to ensure smooth communication flow. Collaborated with the core team to align updates and announcements with project timelines and marketing campaigns. Supported execution of community events such as giveaways and partnership activations. Gathered user feedback and shared insights to help improve community strategies and platform experience.
BullPerks
remote
Oversaw and actively managed online communities, fostering a positive and informed space for users across multiple platforms. Collaborated with internal teams to plan and execute community events, ensuring smooth coordination and strong turnout. Maintained real-time communication with users, resolving issues and providing guidance to enhance user satisfaction and trust. Reached out to potential projects interested in launching on the BullPerks launchpad, facilitating initial conversations and aligning them with the team. Kept community members updated on project developments, TGEs, and campaigns through timely announcements and structured communication. Supported marketing efforts by aligning community activities with ongoing promotional strategies and launches.
GamesPad
remote
Managed and moderated the global community across social platforms, ensuring a safe, active, and informed environment for Engaged daily with users, answered queries, and provided updates on project milestones, IDOs, and NFT drops. Supported the execution of community-focused campaigns, including AMAs, giveaways, and partnership events. Coordinated with internal teams to align community communication with ongoing launches and marketing efforts. Monitored sentiment and gathered feedback to report community Insights, contributing to product and communication improvements. Encouraged participation in platform-related activities and maintained
Limewire
remote
Moderated global community channels across multiple platforms, ensuring a safe, respectful, and well-organized environment for users by enforcing community guidelines and addressing violations when necessary. Engaged daily with community members by responding to inquiries and providing clear, accurate information about platform updates and announcements, while helping prevent the spread of misinformation. Assisted in managing high-traffic discussions during key updates to maintain structure and relevance, and monitored overall community sentiment, flagging recurring concerns or issues to the team to support better communication and user experience.
High School Graduate
Increased community participation by 40% through strategic event planning.
Resolved 95% of community issues within 24 hours, improving user satisfaction.
Facilitated over 50 successful project launches on BullPerks platform.
Achieved a 70% user retention rate through targeted engagement strategies.
Proficient
Native
Native