Կորպորատիվ դիջիթալ ծառայությունների պրոդուկտ մենեջեր
Job description
About the role
As a Corporate Digital Services Product Manager at Idbank, you will play a pivotal role in shaping and enhancing our digital offerings tailored for corporate clients. This position requires a strategic thinker who can bridge the gap between technology and business needs, ensuring that our digital products not only meet market demands but also exceed client expectations. You will collaborate with cross-functional teams to drive product development, manage the product lifecycle, and implement innovative solutions that align with Idbank's vision of providing exceptional digital banking services.
Key facts
What you'll do
- Lead the product development process for corporate digital services, from ideation to launch, ensuring alignment with business objectives and client needs.
- Conduct market research and competitive analysis to identify trends and opportunities in the digital banking sector, informing product strategy and enhancements.
- Collaborate closely with UX/UI designers to create intuitive and user-friendly interfaces that enhance the customer experience for corporate clients.
- Define and prioritize product features and requirements, creating detailed specifications that guide the development team.
- Work with engineering teams to oversee the technical implementation of product features, ensuring timely delivery and adherence to quality standards.
- Develop and maintain product roadmaps, communicating updates and progress to stakeholders across the organization.
- Monitor product performance post-launch, utilizing analytics to assess user engagement and satisfaction, and identify areas for improvement.
- Engage with corporate clients to gather feedback and insights, fostering strong relationships that inform future product iterations.
- Prepare and deliver presentations to internal and external stakeholders, articulating product vision, strategy, and performance metrics.
- Stay abreast of industry developments and emerging technologies, leveraging this knowledge to drive innovation within Idbank's digital services.
- Collaborate with marketing teams to develop go-to-market strategies that effectively promote new product launches and enhancements.
- Facilitate training sessions and workshops for internal teams and clients, ensuring a comprehensive understanding of new digital services and features.
Requirements
- Bachelor's degree in Business Administration, Information Technology, or a related field; a Master's degree is a plus.
- Minimum of 5 years of experience in product management, preferably within the banking or financial services sector.
- Proven track record of successfully launching and managing digital products, with a strong understanding of the product lifecycle.
- Excellent analytical skills, with the ability to interpret data and make data-driven decisions.
- Strong project management skills, with experience in Agile methodologies preferred.
- Exceptional communication and interpersonal skills, capable of engaging with diverse stakeholders and fostering collaboration.
- Ability to work independently and manage multiple projects simultaneously in a fast-paced environment.
- Familiarity with digital banking trends and technologies, including mobile banking, online payment systems, and cybersecurity measures.
Nice to have
- Experience with customer relationship management (CRM) tools and project management software.
- Knowledge of regulatory requirements and compliance standards in the banking industry.
- Proficiency in data analysis tools and methodologies, such as SQL or Tableau.
- Experience in user experience (UX) design principles and methodologies.
Skills & tools
- Proficient in product management tools such as JIRA, Trello, or Asana.
- Strong understanding of digital marketing strategies and tools.
- Familiarity with web and mobile development processes and technologies.
- Excellent problem-solving skills and a proactive approach to overcoming challenges.
Practical notes
This position is based in Yerevan, and candidates must be eligible to work in Armenia. Idbank offers a competitive salary and benefits package, including opportunities for professional development and career advancement. The ideal candidate will be passionate about digital innovation and committed to delivering exceptional service to corporate clients. If you are ready to take on this exciting challenge and contribute to the future of digital banking, we encourage you to apply through our careers page at [Idbank Careers](https://idbank.bamboohr.com/careers/173).