Senior AR & Billing Analyst

About the role

ID.me is seeking a Senior AR & Billing Analyst to join our expanding Finance team. This role manages receivables and billing operations while focusing on process improvement, accounting analysis, and the integration of AI-driven solutions to scale our financial infrastructure.

Key facts

What you'll do

• Manage daily collections and cash application, serving as the primary point of contact for complex or disputed accounts.
• Implement AI tools to prioritize collector outreach, draft correspondence, predict risk, and automate response reconciliation.
• Maintain AR aging schedules and perform analysis to support CECL reserve methodology.
• Execute general ledger entries for bad debt, write-offs, and other adjustments.
• Perform monthly reconciliation between the AR sub-ledger and the general ledger.
• Oversee the end-to-end affiliate revenue commission process and establish scalable, documented procedures.
• Handle core billing tasks including invoicing and client account maintenance.
• Develop and refine billing policies and playbooks for a growing enterprise business.
• Deploy agentic and LLM-based solutions to reduce manual tasks.
• Collaborate with the Senior Manager of Revenue and the Controller on system implementations and month-end close.
• Provide reporting on receivables health, collections performance, and automation metrics to leadership.

Requirements

• 4-6 years of progressive experience in accounting or finance, specifically in AR, collections, or revenue accounting.
• Experience leading credit and collections teams within a high-growth or enterprise SaaS environment, including management of other staff.
• Proven track record of driving automation in credit and collections workflows to improve efficiency or DSO.
• Proficiency in commercial credit risk assessment and financial statement analysis.
• Advanced skills in Excel or Google Sheets for modeling and reporting.
• Strong written and verbal communication skills for internal and external professional interactions.
• Ability to manage multiple manual processes simultaneously with high attention to detail.
• Ability to maintain strict confidentiality and data privacy.

Nice to have

• Working knowledge of US GAAP regarding receivables, specifically CECL/ASC 326.
• Experience with NetSuite.
• Experience with Salesforce.
• Bachelor degree in accounting, finance, or a related field.
• CPA certification or progress toward completion.

Skills & tools

• NetSuite
• Salesforce
• Excel / Google Sheets
• Credit reporting tools (D&B, Experian)
• AI / LLM-based workflow automation
• US GAAP (CECL/ASC 326)

Practical notes

• This is an on-site position requiring presence in the office five days per week.
• The employer intends to fill this position by October 12, 2026.
• Benefits include medical, dental, vision, 401(k) with match, parental leave, unlimited PTO, short/long-term disability, and various insurance and wellness discounts.
• ID.me participates in E-Verify.
• Candidates must adhere to company guidelines regarding the use of AI during the application and interview process.