Lead Revenue Operations Specialist

About the role

As a Lead Revenue Operations Specialist, you will spearhead significant RevOps initiatives, developing solutions and collaborating across departments. You will manage a substantial portion of our technology stack or sales funnel, lead multi-team projects, and guide colleagues on AI-driven work methods. This position requires both strategic thinking and practical building skills to help Homebase scale efficiently.

Key facts

What you'll do

• Share responsibility for Salesforce, promoting its adoption, design, automation, and scalable integrations.
• Administer and implement our Go-To-Market (GTM) tech stack, building scalable connections between systems and processes.
• Design and develop technical processes and frameworks for forecasting, capacity planning, and GTM performance.
• Lead cross-functional RevOps projects involving Sales, Marketing, Customer Support, Analytics, and Finance.
• Help define the roadmap for data visibility and reporting, working closely with business leaders.
• Clarify RevOps initiatives, ensuring strong project management, stakeholder alignment, and milestone delivery.
• Collaborate with other RevOps team members and instruct GTM stakeholders on using AI to refine workflows.
• Advise on funnel strategy, suggesting improvements to increase conversion and velocity.

Requirements

• 5 or more years in Revenue Operations or a similar GTM operations role.
• Strong proficiency with Salesforce, including designing scalable processes and automation.
• Demonstrated ability to scope and lead end-to-end projects with cross-functional partners.
• Proven ownership of a significant part of a revenue funnel or technology stack.
• Strong project management and organizational skills, capable of managing multiple priorities clearly.
• AI fluency, comfortable managing GTM AI tools and using AI to streamline RevOps workflows, and coaching others on AI-enabled methods.
• Exceptional communication, influence, and leadership skills across teams.

Nice to have

• Salesforce Developer Certification.
• Strong knowledge of Databricks & Omni, or equivalent BI/analytics platform experience.
• Familiarity with GTM tools and their integration with the broader tech stack (e.g., Talkdesk, Calendly, Mogli).

Skills & tools

• Salesforce
• Databricks
• Omni
• Talkdesk
• Calendly
• Mogli
• Gong
• Sierra
• ChatGPT
• Claude
• Cursor

Practical notes

• Benefits include stock options, TFSA/RRSP with a 4% company match, comprehensive medical, dental, and vision for you and your dependents, flexible time off, company holidays, designated focus periods, maternity/parental leave EI top-up support (after 6 months of service), a "Work From Anywhere Month," yearly meeting-free weeks, life insurance, and short/long-term disability coverage.
• Workspace perks include provided meals, team offsites, and Customer Days.
• The interview process involves meeting the Talent Acquisition team, the Hiring Manager, a Technical Showcase, meeting the Chief Revenue Officer, a background check, and an offer stage.
• Homebase is committed to diversity and encourages all qualified candidates to apply, even if they don't meet every single qualification. Accommodations for the hiring process are available upon request.