Himen Doley
Growth & Platform Strategy Executive with 12+ years of experience scaling fintech and healthcare platforms across India and Southeast Asia. Built and governed P&L-linked growth systems delivering 2.5× user expansion and $60M+ business impact.
Known for aligning product, technology, and growth teams to scale multi-market digital ecosystems. Experienced in leading platform modernization, super-app migrations, and enterprise digital programs supporting rapid user and revenue growth.
Experience
Head - Platform Growth Strategy
Ajaib
Jakarta, Indonesia
Led platform-wide growth strategy for Indonesia’s leading investment-tech platform, owning USD 12M annual budget and full-funnel acquisition economics across multi-market teams.
DVP - Growth & Customer Success
Angel One
Bengaluru, India
Led digital growth and customer success for a 10M+ user fintech platform, owning acquisition economics, super-app migration strategy, and CX transformation during rapid scale.
Director
IKS Health
Mumbai, India
Led Decision Support Services vertical supporting 4,000+ workforce operations across India and the U. S. Built and scaled 40-member analytics and automation team. Delivered enterprise dashboards, predictive models, and RPA solutions driving operational visibility. Improved Clinical Support EBITDA by 67.7% through Data-driven operational redesign.
Project Manager
Reliance
Mumbai, India
Evaluated 15 next-generation security technologies across 25 global vendors. Designed USD 11M enterprise safety modernization proposal, achieving 60% cost efficiency. Led digital recruitment transformation driving 410% growth in applications and 91% cost optimization. Built AI-enabled chatbot and digital engagement ecosystem expanding community reach by 500%.
Assistant Manager
Aviva India
Gurgaon, India
Developed enterprise 3–5-year digital transformation roadmap. Launched Customer Portal and Mobile App generating 30K downloads and USD 600K premiums. Built Lead & Recruitment Management System improving sales activation by 30% and revenue productivity by 40%.
Increased portal registrations by 300% and logins by 25% through UX and automation redesign. Supported cross-sell initiatives generating 350 policies worth USD 31K.
Education
IIM Bangalore
Master of Business Administration (MBA)
School of Business, Economics & Law at the University of Gothenburg
5 Year Integrated M.Sc
International Exchange Student
Skills
Growth & Platform StrategyRevenue & Unit Economics (CACLTVPayback)P&L-Linked Growth GovernanceCustomer Lifecycle & Retention StrategyCross-functional Leadership (ProductTechCX)OKR-Driven Organizational ScalingEnterprise Digital TransformationStakeholder & Executive AlignmentData-driven decision-makingMulti-market Expansion Strategy
CERTIFICATIONS
Google Digital Marketing & Ecommerce Certified
PRINCE2® Practitioner
ITIL Foundation
AWARDS
CEO Award
Angel One
CMD Award
Angel One
Best Customer Centric Culture
Quantic Business Media Pvt. Ltd
Best Leader
IKS Health
VOLUNTEERING
Co Founder - IIT Kharagpur Campus Chapter
CRY - Child Rights and You