Software Engineer, Site Reliability

About the role

Hebbia is seeking an engineer to build and maintain the infrastructure powering our Matrix platform. You will focus on writing production-grade code to ensure system performance and reliability for our financial sector clients.

Key facts

What you'll do

• Manage production services from initial design through deployment and incident response.
• Analyze and optimize code paths to remove performance bottlenecks.
• Conduct post-mortem analysis to implement architectural fixes rather than manual workarounds.
• Develop custom observability frameworks, alerting logic, and debugging utilities.
• Establish and monitor service level objectives for platform components.
• Manage infrastructure capacity and cost-efficiency through automation.
• Create and maintain internal deployment platforms and CI/CD pipelines.
• Collaborate with product teams to design reliable systems and contribute to core codebases.
• Enhance infrastructure security via threat modeling and automated compliance.

Requirements

• 5+ years of software development experience with a focus on shipping and maintaining production services.
• Proficiency in Go, Python, C++, or Rust.
• Experience in SRE, Production Engineering, or infrastructure-focused software roles.
• Understanding of distributed systems and container orchestration.
• Knowledge of OS-level concepts and cloud platforms, specifically AWS.
• Background in building observability stacks and CI/CD pipelines.

Nice to have

• Previous experience in an organization with a software-focused SRE culture.
• Experience building platforms for AI/ML workloads or high-throughput document processing.

Skills & tools

• Go, Python, C++, Rust
• AWS
• Distributed systems architecture
• Container orchestration
• CI/CD pipeline management
• Observability and monitoring tools

Practical notes

Salary: $160,000 to $350,000. Benefits include unlimited PTO, medical, dental, and vision insurance, 401K, daily catered lunches, and dinner credits. Parental leave is 4 months for birthing parents and 3 months for non-birthing parents, with a $15,000 lifetime fertility benefit. The role includes a competitive equity grant.