Business Operations Associate

About the role

This position involves driving key growth initiatives and shaping strategic decisions within a rapidly expanding AI company. You will be the third individual contributor on the team, reporting to the Chief Business Officer. This role offers the chance to build a foundational value engineering capability and evolve into broader or specialized areas over time.

Key facts

What you'll do

• Translate company strategy into actionable plans by identifying and prioritizing critical initiatives for short-term and long-term growth.
• Lead value engineering efforts throughout the customer journey, helping clients define, measure, and achieve the business impact of their investment.
• Manage other significant, cross-functional projects from start to finish, such as accelerating growth in specific market segments or developing programs for customer adoption and usage.
• Influence company decisions by conducting research and analysis, preparing proposals and recommendations, and fostering alignment across teams.
• Depending on business needs, you may also establish new sub-functions and business processes.
• Enhance business intelligence and operational rhythms, including key performance indicators, dashboards, and regular meetings.

Requirements

• 4-6+ years of relevant experience in strategy and execution roles, such as business operations, strategy & operations, management consulting, product management, entrepreneurship, or investing/investment banking.
• Eagerness to collaborate with account teams and directly with customers.
• Strong problem-solving abilities and a solid foundation for delivering high-quality strategic and analytical work.
• Proven ability to achieve results and capacity to build and execute, demonstrating a hands-on approach, driving outcomes, shaping new functions, and managing uncertainty.
• Excellent written and verbal communication, collaboration, and project management skills.
• A humble approach combined with a strong sense of ownership.
• Proficiency in or willingness to learn SQL.

Nice to have

• Experience in a high-growth or technology environment.
• Familiarity with professional services (legal, tax, or finance).

Skills & tools

• SQL

Practical notes

This is a hybrid role. Harvey is an equal opportunity employer and provides reasonable accommodations for applicants with disabilities.