Senior Product Associate

About the role

Join the Product GPT team at J.P. Morgan to build and refine AI-driven tools that transform how internal teams develop products. You will collaborate with cross-functional partners to improve workflows and drive the adoption of new technology across the product lifecycle.

Key facts

What you'll do

• Partner with engineers, designers, and researchers to move features from initial discovery through to release.
• Translate strategic goals and user feedback into actionable epics, user stories, and requirements.
• Manage backlog refinement, sprint planning, and other Agile delivery tasks.
• Coordinate user acceptance testing, feature validation, and release readiness reviews.
• Analyze product metrics and stakeholder feedback to track adoption and identify areas for improvement.
• Work with technology teams to understand system dependencies, integrations, and implementation tradeoffs.
• Define and report on KPIs and OKRs to ensure product success.
• Assess AI-generated outputs to maintain high standards for quality and user value.

Requirements

• 4+ years of professional experience in Product Management, Product Operations, Business Analysis, Technology Delivery, or User Experience.
• Proven ability to create product artifacts like user stories, process flows, and requirements.
• Strong understanding of the Product Development Life Cycle and Agile methodologies.
• Ability to communicate complex technical concepts to both technical and non-technical stakeholders.
• Experience using data and customer insights to guide decision-making.
• Ability to thrive in a fast-paced, matrixed organizational environment.

Nice to have

• Experience with AI-enabled products, machine learning, or intelligent automation.
• Familiarity with Large Language Models, Generative AI, agentic workflows, or human-in-the-loop systems.
• Practical experience with tools like Microsoft Copilot, ChatGPT, Claude Code, or GitHub Copilot.
• Technical knowledge of APIs, data flows, and modern software practices such as Test Driven Development or Spec Driven Development.
• Background in quality assurance or release validation within financial services or large enterprise settings.

Skills & tools

• Agile methodologies
• Product discovery and requirements definition
• Data analysis and KPI tracking
• Stakeholder management
• Generative AI and LLM concepts

Practical notes

• You must be authorized to work in the United States. No employment-based immigration sponsorship is available for this role.
• We cannot provide support for OPT or CPT documentation.
• This position is not eligible for relocation assistance.
• Compensation includes a competitive base salary with potential for discretionary incentive pay based on performance.
• Benefits include comprehensive health coverage, retirement savings plans, tuition reimbursement, and mental health support.