Enterprise Account Manager, Emerging Markets

About the role

This position focuses on expanding our presence in developing international markets. You will be instrumental in establishing a new customer management function, blending support with account growth responsibilities. The goal is to ensure our Enterprise clients in Latin America successfully utilize our services while managing their contracts and identifying opportunities for expanded use.

Key facts

What you'll do

Manage a diverse portfolio of accounts within our emerging market segments.

Serve as the primary internal resource for market insights, informing sales, product, and marketing teams about customer needs and market dynamics.

Develop strategic account plans to identify and pursue growth and upsell possibilities.

Maintain a clear forecast for renewals and expansion opportunities to meet revenue targets.

Act as a trusted advisor and coach to clients, sharing expertise on hiring best practices and our product suite.

Cultivate relationships across various levels within client organizations.

Contribute to the refinement and improvement of internal operational processes.

Undertake additional projects as required by business needs.

Requirements

Demonstrated success in a client-facing B2B SaaS role.

Proficiency in English, Brazilian Portuguese, and Spanish.

Experience in Enterprise account management or customer success, including responsibility for renewals.

A strong capacity for collaboration and working effectively with other teams toward common goals.

We value unique perspectives and transferable skills; if you don't meet every qualification, we encourage you to apply.

Nice to have

Background in Talent Acquisition with a relevant professional network.

Experience presenting product demonstrations and selling professional services.

Familiarity with Greenhouse's product offerings.

Experience using Salesforce, Gong, and Gainsight.

Skills & tools

English, Brazilian Portuguese, Spanish

Practical notes

Applicants must be authorized to work in the United States full-time.

The base salary range for this role is $92,430.00 to $120,185.00 annually. Actual compensation will depend on candidate experience and qualifications. This role may be eligible for additional compensation such as stock options, bonuses, and merit increases. Sales commissions may also apply based on the applicable plan.

Benefits include medical, dental, and vision insurance, life insurance, mental health resources, financial wellness support, and paid parental leave. US-based employees also receive short-term and long-term disability coverage, a 401(k) with company match, paid holidays, paid sick leave, and paid vacation time or flexible PTO.

Application deadline: Sunday, July 26, 2026.