Lead Atlassian Cloud Platform Engineer

About the role

Graphcore is actively seeking a technical lead to manage and scale our Atlassian Cloud ecosystem, ensuring the platform aligns with the strategic objectives of the business. In this role, you will own the architectural integrity and security posture of our collaboration tools while driving the critical transition to a configuration-as-code model for platform management. You will serve as the definitive technical authority responsible for administering, automating, and optimizing our Jira and Confluence environments. This position requires a proactive mindset focused on eliminating manual processes and platform drift through robust engineering practices. You will design and implement governance standards that enable secure collaboration with both internal teams and external partners. The successful candidate will also automate identity and access management to enforce security policies consistently across the organization. Furthermore, you will be instrumental in developing self-service capabilities that empower engineering teams to manage their own project provisioning and workflows efficiently.

Key facts

What you'll do

• Assume ownership of multiple Atlassian Cloud sites to facilitate secure collaboration across internal and external partners.
• Architect and implement a configuration-as-code framework leveraging REST APIs, source control repositories, and CI/CD pipelines to eliminate configuration drift and manual errors.
• Establish and enforce governance standards and security policies specifically for Jira and Confluence, ensuring strict adherence to internal and external audit requirements.
• Design and integrate automated identity and access management workflows by interfacing with Azure AD or comparable enterprise identity providers.
• Engineer and deploy self-service toolchains that streamline project provisioning and workflow creation, reducing dependency on centralized platform teams.
• Lead the professional growth and clear definition of responsibilities for the Atlassian platform team, fostering a culture of ownership and accountability.
• Execute deep-dive root cause analysis on complex platform issues and act as the definitive final escalation point for escalated technical incidents.
• Partner closely with project managers and stakeholders to design and implement workflows that balance necessary team flexibility with essential platform-wide standards.
• Define and communicate the roadmap for the Atlassian platform, translating business needs into technical requirements and implementation plans.
• Mentor engineers on best practices for automation, security, and compliance within the collaboration platform.
• Monitor platform health and performance metrics to identify trends and drive proactive improvements.
• Evaluate new Atlassian features and third-party applications to assess their potential value and integration complexity.
• Maintain comprehensive documentation for all platform configurations, processes, and standards to ensure continuity and knowledge transfer.
• Champion the adoption of industry-standard security protocols and data governance practices for multi-tenant collaboration scenarios.

Requirements

• Bring extensive, hands-on experience managing complex Atlassian Enterprise Cloud environments in production settings.
• Demonstrate a proven track record of serving as the primary platform owner or technical lead for critical collaboration platforms.
• Show concrete evidence of successfully applying configuration-as-code principles to SaaS products at scale.
• Exhibit deep proficiency in Jira Automation rules, REST API interactions, and scripting languages such as Python, PowerShell, or Go.
• Highlight a strong background in automating project configuration and enforcing large-scale standardization initiatives across organizations.
• Provide a background in managing access control mechanisms and automated provisioning workflows within audit-heavy or highly regulated environments.
• Illustrate comprehensive knowledge of data governance frameworks, export control regulations, and secure multi-tenant collaboration strategies.
• Prove the ability to work independently to set technical direction, make critical decisions, and deliver high-impact results under minimal supervision.
• You must have the right to work in the United Kingdom.
• You must have a degree-level qualification (or equivalent).

Nice to have

• Possess relevant Atlassian certifications that validate your expertise in the platform.
• Have direct experience creating and operating internal self-service platforms that enable developer autonomy.
• Show a background in coordinating large-scale collaboration initiatives across multiple distinct organizations.
• Demonstrate familiarity with infrastructure-as-code concepts and general DevOps tooling ecosystems.
• Have a history of establishing and enforcing enterprise-wide workflow standards that improve operational efficiency.

Practical notes

This role operates on a standard full-time schedule of 40 hours per week. We are committed to maintaining an inclusive and accessible workplace, which is why Graphcore is an equal opportunity employer. We offer flexible interview processes and can provide reasonable adjustments upon request to ensure all candidates can participate fully. The role is based in our Bristol office, and while we do not specify travel requirements in the source material, the position is designated as onsite. Candidates must possess the right to work in the United Kingdom and hold a degree-level qualification to be considered for this position.