Senior Product Manager, Infrastructure Observability | Germany | Remote

About the role

You will define and own the vision, strategy, and roadmap for Grafana Cloud's Infrastructure Observability suite, including Kubernetes Monitoring and Cloud Provider Observability, ensuring these products deliver exceptional value to both self-serve and enterprise customers. You will act as the primary customer advocate for infrastructure monitoring, conducting deep discovery to uncover user needs and translating them into clear product requirements that engineering can execute. You will partner closely with Grafana leadership to fine-tune product goals, balance net-new initiatives like Host Monitoring with the stability of mature offerings, and maintain a clear, customer-centric long-term roadmap. As a key member of the product team, you will facilitate seamless communication between engineering, design, UX, and go-to-market functions, ensuring that technical concepts are articulated effectively to both external customers and internal stakeholders. You will ensure that experiences in Infrastructure Observability integrate tightly with other Grafana Cloud offerings such as Knowledge Graph and Grafana Assistant, creating a cohesive and guided monitoring journey. You will leverage competitive analysis and sales enablement insights to inform pricing, packaging, and positioning strategies. Ultimately, you will drive the success of critical observability tools that help organizations see, understand, and act on their telemetry reliably and at scale.

Key facts

What you'll do

Define and own the long-term vision, strategy, and roadmap for Infrastructure Observability products within Grafana Cloud.

Conduct deep customer discovery, synthesize user needs, and translate insights into prioritized product requirements and success metrics.

Partner with engineering, design, and UX to translate product strategy into executable roadmaps that balance innovation with reliability.

Balance the development of net-new initiatives, such as Host Monitoring, with the stability and enhancement of mature monitoring products.

Champion competitive analysis and sales enablement to inform pricing, packaging, and GTM motions for infrastructure observability.

Establish integration touchpoints with other Grafana Cloud offerings like Knowledge Graph and Grafana Assistant to deliver seamless user experiences.

Lead cross-functional alignment across multiple engineering groups and stakeholders to simplify the overall Infra O11y experience.

Ensure product experiences are cohesive across the observability suite, enabling guided explorations and natural language workflows.

Communicate product requirements clearly to both external customers and internal stakeholders, maintaining clarity in a fully remote environment.

Continuously evaluate product performance, iterate based on feedback, and drive improvements that increase customer satisfaction and adoption.

Represent the product domain as the primary expert, ensuring that infrastructure monitoring remains a core strength of Grafana Cloud.

Collaborate with leadership to refine product goals and ensure alignment with company-wide observability strategy.

Leverage data and customer feedback to guide decisions that enhance usability, reliability, and time-to-value for users.

Support go-to-market activities by providing clear positioning, messaging, and enablement materials for sales and marketing teams.

Maintain awareness of industry trends and emerging observability practices to keep product direction future-focused and competitive.

Requirements

You clearly enjoy working in a fully remote environment and understand how to communicate effectively across distributed teams.

You bring a strong background in product management with a focus on infrastructure, observability, or cloud-native platforms.

You have experience owning product vision, strategy, and roadmaps for complex B2B software products.

You are comfortable working with both self-serve customers and large enterprise accounts, understanding their distinct needs and expectations.

You possess excellent written and verbal communication skills, with the ability to simplify complex technical concepts for diverse audiences.

You demonstrate strong collaboration skills, working closely with engineering, design, and go-to-market teams in a remote setting.

You have a proven track record of conducting customer discovery and translating insights into actionable product requirements.

You are familiar with observability concepts, monitoring tools, and the challenges of operating infrastructure at scale.

You are comfortable making data-driven decisions and balancing competing priorities in a fast-paced product environment.

You show initiative in aligning stakeholders and building consensus across multiple teams without direct authority.

Nice to have

Experience with Kubernetes monitoring and cloud provider observability platforms.

Background in competitive analysis and pricing strategy for infrastructure products.

Familiarity with Grafana's open-source ecosystem and observability community.

Experience working with sales teams to develop enablement content and competitive positioning.

Understanding of how observability integrates into broader enterprise architectures.

Practical notes

This is a fully remote position and we are considering candidates in Germany.

No additional travel, visa, or application deadlines are specified in the source.