Senior Platform Infrastructure Engineer, NEA

About the role

You will design, build, automate, and operate modern infrastructure platforms across cloud and hybrid environments to advance Singapore's Smart Nation vision. The role focuses on improving reliability, observability, automation, security posture, and operational resilience for critical systems that support healthcare and government digital services. You will work closely with application, security, cloud, and operations teams to enable scalable and resilient platform capabilities while reducing operational toil and technical debt. You will partner with cross-functional stakeholders to translate business needs into robust infrastructure solutions and contribute to platform engineering standards. This position offers a purposeful career where you can master your craft through robust learning and development opportunities year-round. You will play a key role in shaping the future of public sector technology and making a tangible impact on citizens' lives through technology for public good.

Key facts

What you'll do

• Build and maintain cloud infrastructure platforms across AWS, Azure, Kubernetes, and hybrid environments to ensure high availability and performance for government services.
• Develop and maintain Infrastructure-as-Code using Terraform, Ansible, and CI/CD pipelines to standardize deployments and accelerate delivery cycles.
• Support platform observability, monitoring, logging, alerting, and operational dashboards to provide clear visibility into system health and performance.
• Improve infrastructure reliability, resiliency, failover readiness, and operational standards through rigorous testing and validation practices.
• Support container platforms including Kubernetes and related ecosystem tooling to optimize orchestration and resource utilization.
• Automate operational processes, patching, provisioning, compliance checks, and reporting to reduce manual effort and increase consistency.
• Support vulnerability remediation and infrastructure security hardening activities to protect critical government data and systems.
• Troubleshoot infrastructure and platform incidents across compute, network, storage, and cloud services to minimize downtime and service impact.
• Partner with application teams to improve cloud-native adoption and operational readiness through collaboration and knowledge sharing.
• Contribute to platform engineering standards, reusable modules, and engineering best practices to promote consistency and efficiency.
• Support migration and modernisation initiatives from legacy infrastructure to cloud platforms to enhance scalability and reduce technical debt.
• Implement automation frameworks and tools to streamline infrastructure management and support rapid scaling during peak demands.
• Collaborate with security teams to ensure infrastructure designs comply with government regulations and cybersecurity standards.
• Monitor infrastructure costs and optimize resource allocation to achieve cost efficiency without compromising performance or reliability.
• Document infrastructure architectures, configurations, and operational procedures to support continuity and onboarding of new team members.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Proven experience in platform infrastructure, cloud engineering, or DevOps roles with a strong track record of delivering reliable solutions.
• Hands-on experience with infrastructure-as-code tools such as Terraform and configuration management tools like Ansible.
• Solid understanding of cloud platforms including AWS and Azure, and experience with hybrid infrastructure environments.
• Demonstrated skills in container orchestration with Kubernetes and familiarity with container networking and storage concepts.
• Experience with monitoring, logging, and observability tools to manage platform health and performance metrics.
• Strong knowledge of automation and scripting to streamline operations and reduce manual intervention in routine tasks.
• Understanding of security best practices and compliance requirements for government and healthcare-related technology systems.
• Ability to troubleshoot complex infrastructure issues across compute, network, storage, and cloud services under pressure.
• Willingness to work closely with cross-functional teams and communicate technical concepts clearly to both technical and non-technical stakeholders.
• Commitment to operational excellence, continuous improvement, and adherence to established standards and governance frameworks.
• Openness to mentoring peers, contributing to knowledge sharing, and staying current with evolving platform technologies.
• Willingness to participate in on-call rotations and respond to incidents as part of a 24/7 support model when required.
• Alignment with public service values and an understanding of the impact of technology on citizens and government operations.