Site Reliability Engineer

About the role

<div class="content-intro"><h3><strong>About us</strong></h3> <p>GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time payments and open banking. With US$130bn+ processed annually across 30+ countries, we handle recurring and one-off payments without the chasing, stress, or expensive fees. Our end-to-end payment platform also features AI-powered solutions to improve payment success and reduce fraud, alongside connections to over 350 platforms businesses use everyday.<br><br>We are headquartered in the UK, with teams and operations spanning North America, Europe and Asia-Pacific.</p></div><h2>Platform Engineering at GoCardless</h2> <p>The Platform Engineering team is a unified, globally distributed team. The listing location is London, UK.

Key facts

What you'll do

• <div class="content-intro"><h3><strong>About us</strong></h3> <p>GoCardless is a global bank payment company.
• Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time payments and open banking.
• With US$130bn+ processed annually across 30+ countries, we handle recurring and one-off payments without the chasing, stress, or expensive fees.
• Our end-to-end payment platform also features AI-powered solutions to improve payment success and reduce fraud, alongside connections to over 350 platforms businesses use everyday.<br><br>We are headquartered in the UK, with teams and operations spanning North America, Europe and Asia-Pacific.</p></div><h2>Platform Engineering at GoCardless</h2> <p>The Platform Engineering team is a unified, globally distributed team.
• We are currently located in London, Riga, and Lisbon.
• <br><br>We work with all other engineering teams to empower them to build, release, run and scale their products.</p> <p>We operate with a strong focus on both strategic project delivery and operational excellence.
• <br><br></p> <h3>Our work is a balance of:</h3> <ul> <li>Project Delivery: Building new platform components, from initial design to deployment.</li> <li>Operational Support: Ensuring the health and stability of our systems through on-call rotations and incident management.</li> <li>Business as Usual (BAU): Continuous maintenance, improvements, and support for audits and compliance.</li> </ul> <h3>Tech stack and tools:</h3> <ul> <li>Python, Ruby, Golang;</li> <li>Terraform;</li> <li>Atlantis </li> <li>AWS, GCP;</li> <li>Kubernetes, GKE;</li> <li>Github, GitHub Actions, ArgoCD;</li> <li>Grafana, Prometheus;</li> <li>Datadog</li> </ul> <h3>What excites you:</h3> <p>We use a wide range of technologies, and will never expect you to have experience with all of them.
• We do hope that you are enthusiastic about the infrastructure space and the impact your work can have on others.

Requirements

• <br><br></p> <h3>Our work is a balance of:</h3> <ul> <li>Project Delivery: Building new platform components, from initial design to deployment.</li> <li>Operational Support: Ensuring the health and stability of our systems through on-call rotations and incident management.</li> <li>Business as Usual (BAU): Continuous maintenance, improvements, and support for audits and compliance.</li> </ul> <h3>Tech stack and tools:</h3> <ul> <li>Python, Ruby, Golang;</li> <li>Terraform;</li> <li>Atlantis </li> <li>AWS, GCP;</li> <li>Kubernetes, GKE;</li> <li>Github, GitHub Actions, ArgoCD;</li> <li>Grafana, Prometheus;</li> <li>Datadog</li> </ul> <h3>What excites you:</h3> <p>We use a wide range of technologies, and will never expect you to have experience with all of them.
• To enjoy this work you'll be excited by:</p> <ul> <li>Building and maintaining automation of new and existing infrastructure;</li> <li>Appreciate and believe in building easy-to-understand and maintain tools to solve problems;</li> <li>Automating operational tasks to eliminate toil using your software development skills and experience;</li> <li>Ensuring that systems are safe and secure against cybersecurity threats;</li> <li>Working closely with software engineers and data scientists;</li> <li>Being involved in the technical design of architecture and making technical decisions;</li> <li>Cloud-first engineering;</li> <li>Ongoing opportunities to further develop your skills;</li> <li>Care about working with people who share the same values as you and who will continually push you to grow.</li> </ul> <h3>What excites us </h3> <ul> <li>Experience with at least one programming language such as Python, Ruby, Golang etc.;</li> <li>Experience with IaC tooling, such as Terraform;</li> <li>Previous experience with Terraform automation toolings such as Terragrunt or Atlantis will be considered an advantage;</li> <li>Experience with cloud computing providers such as AWS or GCP;</li> <li>Experience with containerized applications;</li> <li>Previous experience with container orchestration such as Kubernetes and GKE will be considered an advantage;</li> <li>Experience with CI/CD tooling such as Github, GitHub Actions, ArgoCD, etc.;</li> <li>Experience working with monitoring tooling such as Grafana, Prometheus, etc.;</li> <li>Experience with relational databases and other datastores, especially around high availability and performance optimisation;</li> <li>Awareness of DevOps and Agile principles;</li> <li>Fluency in English;</li> <li>Excellent teamwork and communication skills.</li> </ul> <p> </p> <p>Base salary range: <strong>£78,400 - £117,600 </strong></p> <p>Base salary ranges are based on role, job level, location, and market data.  Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role.
• Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardl

About GoCardless

Based in London, this fintech company focuses on bank payments. Core offerings include recurring transactions, Direct Debit handling, and Open Banking services. Business operations center on these payment solutions. The company serves clients through specialized bank payment processing. Head office remains in London. Expertise lies in streamlining payment flows for partners. Consistent focus stays on bank-based payment methods.

Building software is iterative. You ship a slice, measure it, and correct course. Code review, pairing, and written design notes are how teams keep quality from depending on one person. The What you will do section is limited to this posting. The paragraphs here describe the craft, not extra assignments invented for length.

About the location

The posting places this role in London, UK. Local hiring markets vary in interview pace and compensation bands. Location copy is here so readers understand the geography attached to the title.