Creative Director

About the role

Glossier is seeking a creative leader to define the visual and narrative direction of our brand across all consumer touchpoints. You will report to the Chief Marketing Officer and manage a team tasked with maintaining our identity while evolving our presence in the lifestyle space. This role requires a balance of high-level artistic vision and operational management to ensure our creative output remains distinct and emotionally resonant.

Key facts

What you'll do

• Establish and refine the overarching creative strategy for all brand channels, including digital, social, retail, and experiential.
• Oversee the end-to-end production of 360-degree campaigns, from initial concept to final execution.
• Build and maintain scalable creative systems, toolkits, and guidelines to ensure global consistency.
• Direct creative output across photography, video, design, copy, and visual merchandising.
• Partner with Product and Marketing teams to develop compelling storytelling for new launches.
• Lead and mentor a creative team, providing clear direction while fostering an environment of trust and accountability.
• Evolve our retail experience by designing immersive, physical brand environments.
• Refine internal workflows to improve speed and quality without sacrificing creative integrity.

Requirements

• 10+ years of experience in creative roles within fashion, beauty, or lifestyle sectors.
• 4+ years of experience in a senior creative leadership capacity.
• Proven ability to lead and stabilize teams through periods of organizational change.
• Demonstrated success in developing breakthrough creative work that drives brand equity.
• Experience managing multi-channel creative projects across digital and physical spaces.
• Strong cross-functional collaboration skills with Marketing and Product departments.
• Ability to translate cultural insights into tangible, on-brand creative concepts.
• Deep understanding of the Glossier community and brand identity.

Skills & tools

• Creative direction and brand storytelling
• Multi-channel campaign management
• Team leadership and organizational development
• Visual merchandising and experiential design
• Cross-functional project management
• Strategic brand positioning

Practical notes

• Compensation includes eligibility for medical insurance, 401K, Restricted Stock Units (RSUs), and paid time off.
• Future pay progression is available based on performance.
• Glossier is an Equal Employment Opportunity employer.