Geno Justin

Directed end-to-end logistics and resource coordination for the successful launch of international outlets in Dubai, Hong Kong, and Kuala Lumpur. Served as a strategic right-hand to executive management, handling confidential high-priority projects and operational audits.

Managed day-to-day business functions, staff performance, and organizational schedules for a cross-functional team of 150 staff.

Contributed to strategic course design and educational meetings to enhance learning experiences. Led and mentored a team of 45 junior staff and instructors, implementing performance strategies. Streamlined daily business functions and organizational schedules while maintaining high customer satisfaction ratings.

Orchestrated the setup of work areas to maximize efficiency and safety during the critical pre-opening phase. Spearheaded R&D for seasonal menus, focusing on market trends and ingredient cost-efficiency. Facilitated orientation and onboarding programs for new team members.

Researched industry trends to incorporate innovative ideas into product offerings, leading to increased sales. Managed large-scale catering logistics and production for special events, ensuring precision and quality at scale.

Consistently met high production standards by precisely measuring ingredients and monitoring baking conditions. Operated professional bakery equipment and ovens according to strict recipe protocols.

Directed the digitizing, filing, and systematic scanning of high-volume legal and corporate paperwork. Managed front-desk operations, including greeting high-level clients and coordinating calendars for senior staff. Maintained and updated internal client databases.

Managed the digitization and systematic filing of large volumes of corporate documentation. Provided high-level front desk support and efficient management of incoming communications. Coordinated internal resources and executive calendars.

Enhanced logistical efficiency by strategically reorganizing storage layouts. Partnered with sales teams to analyze and forecast product demand. Monitored stock movement and accuracy to support seamless sales operations.