Business Development Representative

About the role

GitLab is seeking a Business Development Representative to join its Sales team. This role focuses on initial outreach to Enterprise and Mid Market accounts in the MENA region, including Saudi Arabia and the United Arab Emirates. You will generate qualified meetings and pipeline for the sales organization.

Key facts

What you'll do

• Generate qualified meetings and pipeline through outbound prospecting in your assigned territory.
• Conduct high-level discovery conversations with target accounts to understand needs and qualify opportunities.
• Achieve or surpass monthly and quarterly targets for Sales Accepted Opportunities (SAOs).
• Research and prioritize target accounts, identifying key contacts and developing tailored outreach.
• Execute multi-channel outreach using tools like Outreach.io to maximize engagement.
• Manage, track, and report all prospecting activities and pipeline accurately in Salesforce.
• Collaborate with marketing, sales, and customer success teams on account lists, campaigns, and events.
• Document and improve BDR processes in the GitLab handbook, and mentor new BDRs.
• Utilize AI tools such as GitLab Duo or Claude to enhance research, personalize outreach, and improve workflow efficiency.

Requirements

• Excellent phone communication, listening, and writing abilities.
• Ability to meet or exceed daily, weekly, and monthly key performance indicators.
• Demonstrated initiative in independently completing projects successfully.
• Understanding of business processes, roles, and organizational structures.
• Persistence in pursuing goals, learning from setbacks, and improving results.
• Proficiency with Salesforce and LinkedIn Sales Navigator.
• Comfort using AI tools for research, writing, or workflow automation, with a curiosity for AI's potential to improve effectiveness.
• Proficiency in English.

Nice to have

• Previous experience in the tech industry, sales development, marketing, or sales.

Skills & tools

• Outreach.io
• Salesforce
• LinkedIn Sales Navigator
• AI tools (GitLab Duo, Claude)

Practical notes

GitLab offers benefits for health, finances, and well-being, flexible paid time off, equity compensation, a growth and development fund, and parental leave. The company supports remote work globally, though some roles may have location-based eligibility.