Head of Strategy and Operations - Partnerships

About the role

This position focuses on building the operational infrastructure for the Strategic Partnerships division. You will design the frameworks and systems that allow a multi-vertical, multi-region team to execute at scale. You will work alongside the Head of Strategic Partnerships to translate high-level goals into concrete, repeatable processes.

Key facts

What you'll do

• Design and maintain the operational playbooks, partner tiering logic, and launch checklists that guide team execution.
• Manage the end-to-end annual and quarterly planning cycles, including OKR development and QBR processes.
• Lead and mentor the Operations team, focusing on developing their commercial judgment and output quality.
• Execute complex, cross-functional projects by aligning stakeholders and removing bottlenecks.
• Oversee performance tracking, including GMV forecasting and P&L management for partnership channels.
• Resolve cross-functional dependencies, such as product requirements or payment infrastructure, to ensure partner launches stay on track.

Requirements

• 7+ years of experience in strategy and operations, preferably starting in top-tier consulting followed by an in-house role at a high-growth tech company or marketplace.
• Proven ability to build initiatives from the ground up, including problem framing and execution.
• Experience managing teams and developing talent.
• Strong analytical skills, including the ability to build P&L models and business cases from scratch.
• Experience owning planning cycles and OKR frameworks.
• Exceptional written and verbal communication skills, capable of simplifying complex data for executive audiences.
• High degree of proficiency in Excel.

Skills & tools

• Excel
• Financial modeling
• OKR framework management
• Strategic planning
• Project management
• P&L management

Practical notes

• Hybrid work model with three days in the office (Monday, Tuesday, Thursday) and two days remote.
• Employees may work from anywhere in the world for 30 days per year.
• Benefits include an annual personal growth budget, mentorship programs, language reimbursement, and health/wellness perks.
• Monthly transportation and fitness stipends are provided.
• Submit applications in English. Do not include photos or age information on your CV.
• Direct inquiries to jobs@getyourguide.com.