Revenue Operations Lead

About the role

You will design and manage the revenue infrastructure that allows Firecrawl to scale its operations efficiently. This is a hands-on builder position where you will own the CRM architecture, funnel instrumentation, and data reporting systems from the ground up. You will report directly to the VP of Revenue and Success to ensure our internal systems keep pace with our rapid growth.

Key facts

What you'll do

• Architect the CRM as the primary source of truth for all revenue data.
• Instrument the entire customer funnel from lead acquisition to final purchase with accurate attribution.
• Develop lifecycle systems to manage prospect and customer transitions through various stages.
• Create data models and dashboards to track pipeline, product usage, churn, and expansion metrics.
• Partner with finance, product, and leadership to inform go-to-market strategy through system design.

Requirements

• Minimum 4 years of experience in revenue operations or GTM systems.
• Proven history of hands-on ownership regarding CRM architecture and revenue data layers.
• Ability to independently pull, model, and structure data using SQL or similar tools.
• Experience building and scaling revenue-tracking systems at a growing company.
• Must be authorized to work in the US or our eligible remote-hire regions without sponsorship.

Skills & tools

• CRM architecture design
• Funnel instrumentation
• Data modeling and reporting
• SQL or equivalent data querying languages

Practical notes

• Benefits include 15 days of mandatory PTO, 12 weeks of fully paid parental leave, a $100/month wellness stipend, and a $1,000/year learning budget.
• US-based employees receive 100% coverage for medical, dental, and vision, plus 401(k) and life/disability insurance.
• SF-based employees have access to office perks, team lunches, and company-provided e-bikes.
• The interview process includes an application review, an intro chat, a technical deep-dive, a founder interview, and a paid 1-2 week work trial.
• We do not provide visa sponsorship at this time.