Solutions Engineer - LATAM

About the role

Fin is looking for a technical advisor to join our Customer Solutions Team and drive value during the sales process. You will act as a bridge between our customers and our internal Product and Engineering groups to ensure our AI agent meets specific business needs.

Key facts

What you'll do

• Conduct technical discovery sessions to uncover customer requirements.
• Present the technical value of our platform during the pre-sales phase.
• Perform solution reviews and lead technical demonstrations.
• Manage and execute tailored Proof of Concepts.
• Handle RFP responses and security questionnaires.
• Provide feedback to R&D and Product teams based on customer interactions.
• Develop and refine internal Solutions Engineering playbooks.

Requirements

• Minimum 4 years of experience in a technical pre-sales role.
• Fluency in Portuguese is required; Spanish proficiency is preferred.
• Experience managing C-level business and technical relationships.
• Ability to manage RFPs, POCs, and security-related inquiries.
• Capacity to explain complex technical concepts to non-technical stakeholders.
• Willingness to travel occasionally.
• Proof of eligibility to work in the United States.

Skills & tools

• Technical discovery and value-based presentation skills.
• Proficiency in managing the full sales cycle for software products.
• Ability to collaborate across internal engineering and product departments.

Practical notes

Compensation includes base salary, sales incentives, and equity in the form of Restricted Stock Units. Benefits include medical, dental, and vision coverage, a 401k plan with match, paid parental leave, and a flexible time off policy. Employees have access to AI tools like Claude Code. Fin maintains a neutral policy regarding social and political topics to focus on internal collaboration and core business goals.