Technical Coordinator, Data Creators

About the role

Figure is developing autonomous humanoid robots designed for general-purpose use in residential and commercial settings. We are establishing our first data operations facility in San Paulo, Brazil, and seeking a technical lead to manage the hardware and infrastructure that powers our AI training systems.

Key facts

What you'll do

• Manage all technical aspects of the facility including hardware inventory, maintenance, and floor support.
• Assemble, calibrate, and maintain capture equipment such as sensor suits, headsets, cameras, and networking gear.
• Build and oversee systems for asset tracking and preventive maintenance to ensure continuous operation.
• Perform first-line hardware diagnostics and resolve technical issues during shifts to minimize downtime.
• Coordinate with engineering teams in California by documenting faults and managing the RMA process for imported parts.
• Instruct Data Creators on proper equipment usage, sensor placement, and capture techniques.
• Develop and maintain standard operating procedures for technical setups and troubleshooting.
• Assist in scaling the technical team through onboarding and mentoring of field technicians.

Requirements

• 2+ years of hands-on experience in field service, laboratory maintenance, or electronics repair.
• Ability to perform systematic troubleshooting across hardware, firmware, and software layers.
• Proficiency with bench tools including multimeters, cabling, firmware flashing, and network configuration.
• Strong documentation habits for maintenance logs, inventory tracking, and technical reporting.
• Professional proficiency in English for technical documentation and collaboration with US-based engineers.
• Availability for a morning shift with flexibility to support a 24/7 operation, including occasional weekend coverage.

Nice to have

• Technical certification or degree in electronics, mechatronics, electrical engineering, or a related field.
• Background in VR/AR headsets, motion capture systems, robotics, or drones.
• Experience with international RMA processes or managing imported specialized equipment.
• Familiarity with CMMS or asset management systems.
• Skills in soldering, 3D printing, or custom fixture fabrication.
• Previous work history in high-growth startup environments.

Skills & tools

• Hardware troubleshooting
• Inventory management
• Firmware updates
• Technical documentation
• English (Professional)

Practical notes

• Salary: R$ 7,000 to R$ 10,000 per month.
• Benefits: Health insurance, meal vouchers, and transportation vouchers.