Business Operations
Job description
Business Operations at Figma.
About the role
The Business Operations team tackles complex strategic challenges across the organization. You will work closely with leadership to analyze unstructured problems, develop actionable insights, and drive execution across product and go-to-market functions.
Key facts
What you'll do
- Prioritize and evaluate new product initiatives and go-to-market strategies to ensure long-term value.
- Collaborate with product, marketing, sales, people, and customer experience teams to scope and implement operational improvements.
- Execute strategic recommendations by partnering with cross-functional teams to achieve measurable outcomes.
- Create executive-level business cases and analyses by synthesizing market trends, customer data, and quantitative metrics.
- Define success metrics and monitor performance indicators to optimize initiatives and guide future investments.
Requirements
- Minimum 6 years of experience in management consulting, investment banking, private equity, business finance, corporate planning, or analytics.
- Proven ability to translate complex issues into structured frameworks and concrete action plans.
- High level of analytical proficiency with experience building integrated models from scratch.
- Strong communication skills with a history of building relationships across various functions and seniority levels.
- Experience developing processes from the ground up and methodically removing operational obstacles.
Nice to have
- Background in a high-growth B2B SaaS environment.
- Experience working directly with product and go-to-market teams.
- Technical proficiency in SQL.
Skills & tools
- Data analysis and financial modeling.
- Strategic planning and operational execution.
- Cross-functional stakeholder management.
- SQL (preferred).
Practical notes
Annual base salary range: $140,000 to $296,000 USD. Compensation is determined by individual qualifications, market factors, and location. Benefits include equity, health/dental/vision coverage, retirement contributions, parental leave, mental health support, and flexible PTO. Candidates must keep cameras on during video interviews and attend in-person onboarding if hired. Reach out to accommodations-ext@figma.com if you require assistance during the hiring process.