Business Development Representative II

About the role

Extend is seeking an ExtenDR to join our sales team and drive our outbound growth strategy. You will engage with senior decision-makers at retail and ecommerce brands to build our sales pipeline and help define our evolving sales playbook.

Key facts

What you'll do

• Execute multi-channel outbound campaigns including phone, email, LinkedIn, and text.
• Collaborate with Account Executives to convert meetings into qualified pipeline.
• Develop domain expertise in the post-purchase and warranty industry.
• Provide feedback on messaging and account patterns to refine our sales processes.
• Manage a dedicated account list and conduct discovery calls with prospects.

Requirements

• 1 to 2 years of professional experience in retail or ecommerce, OR 6 to 12 months of SDR/BDR experience in fintech, merchant-tech, or the Shopify ecosystem.
• Proven history of hitting or exceeding outbound activity and pipeline goals.
• Ability to work from our San Francisco office 3 days per week.
• Must be a self-starter capable of building systems and solving problems independently.
• Strong written and verbal communication skills.

Nice to have

• Experience selling to Heads of Ecommerce, Heads of CX, Heads of Operations, or DTC founders.
• Background managing account lists of Shopify Plus, BigCommerce Enterprise, or Salesforce Commerce Cloud merchants.
• Experience executing outbound strategies against a strictly defined Ideal Customer Profile.

Skills & tools

• Salesforce
• Outreach
• LinkedIn Sales Navigator
• ZoomInfo
• Lusha
• Chorus

Practical notes

• Benefits include medical, dental, and vision coverage, 401(k) with Morgan Stanley guidance, stock options, and a flexible paid time off policy.
• Candidates must be located in the Bay Area.
• We do not accept applications from new graduates or those with less than 1 year of professional experience at this time.