Eric Si
Community, business development, and growth leader with 10+ years of experience building thriving communities, scaling engagement-driven initiatives, and translating relationships into measurable business outcomes. Proven track record leading cross-functional teams, developing high-retention strategies, resolving conflicts at scale, and driving full-funnel impact across awareness, participation, and revenue-generating partnerships.
Deeply fluent in community operations and stakeholder management, with hands-on experience managing large-scale audiences, forging strategic collaborations, and delivering multimillion-dollar results through organic growth and partnership initiatives.
Experience
Community Manager/Web3 Business Development
Azuki Labs
Los Angeles, CA
- Nurtured and grew one of the strongest Web3 communities with minimal resources and bearish macromarket sentiment
- Engaged in dozens of intro calls with Web3 companies to source over $1m worth of collaborations and partnerships to Azuki and its community-run alpha group, Azuki Alpha Beans
- Contributed towards the strategy behind multiple major projects, including Collector Status and Azuki Passport, which resulted in over 8 figures in secondary sales volume
- Built strong relations between the team and its dozens of sub-communities and regional communities, spearheading events and initiatives that resulted in over 10 million impressions on social media
Co-Founder/Community Lead
Citadal
Remote
- Built engaging culture and community to incentivize activity in the discord server
- Aided in securing over $400k worth of Web3 marketing deals for community content creators
- Initiated various organic marketing campaigns to promote visibility for the community, in order to open more available opportunities for its members
Community Manager
Meta billionaire
Remote
- Managed a team of 7 moderators to ensure activity in the discord server, and to create on-brand events that further promote the ethos of the project, with 10-20k in total participation for these events
- Resolved conflicts between community members, and effectively updated founders of notable community social dynamics and happenings
- Wrote well-communicated announcement copy for the French-native founders to ensure clear communication
Moderator
Meta billionaire
Remote
- Answered tickets on a 46,000-person Discord server to ensure server members’ questions were answered promptly
- Maintained family-friendly chats, and promoted proper communication between the founders and holders through announcements and voice calls
Star Trainer
Lindamood-Bell Learning Processes
San Francisco, CA
- Trained over 20 new hires at the center on the LMB processes of teaching reading, math, and writing
- Managed and mentored a team of 8-12 clinicians to ensure proper teaching methods were being employed
Consultant
Lindamood-Bell Learning Processes
San Francisco, CA
- Wrote daily lesson plans for 20-30 students for clinicians to follow through and aid students how to read
- Maintained relationships with students’ guardians to ensure client satisfaction and education on the processes used at LMB
- Successfully resolved all conflicts students and clinicians had with one another or with clinicians
Clinician
Lindamood-Bell Learning Processes
San Francisco, CA
- Used LMB lesson plans to teach over 50 clients with dyslexia or attention-deficit disorders how to read
- Maintained a daily strict schedule of students and adjusted quickly to two management changes during my tenure
Administrative Assistant
Harbor Bay Homeowners Association
Alameda, CA
- Improved association-homeowner relations to make sure that homeowner grievances were heard and recorded, contributing to hundreds of resolved conflicts
- Helped manage over $3 million worth of business contracts and relationships with vendors to ensure that associations’ properties worth over $500 million in total were well-maintained
Head Tutor
All Star Academics
Alameda, CA
- Led a team of 3-4 tutors to manage classes of 25-30 kids in completing multiple years worth of academic coursework
- Resolved all interpersonal conflicts between all students and tutors
- Scheduled and led all meetings with parents to discuss students’ academic and behavioral progress
Education
Alameda High School
Honors English Honors Chemistry AP Computer Science AP Calculus AB/BC
Skills
Community & Audience Growth LeadershipCross-Functional Team Leadership & MentoringConflict Resolution & Stakeholder ManagementCommunity Engagement & Retention StrategiesRelationship Management & Guardian/Client CommunicationVendor & Contract Relationship Management
References
Available upon request.