Team Lead People Operations [Europe]

About the role

You will manage the daily performance and professional development of the European People Operations team. This role involves advising the CHRO and senior leadership on complex labor matters while transitioning the department toward a People Partnering model.

Key facts

What you'll do

• Direct the team by setting priorities, distributing workloads, and ensuring high-quality output.
• Serve as a primary advisor to the CHRO and senior leadership regarding sensitive European labor law and compliance situations.
• Oversee core operational functions including payroll, employment contracts, onboarding, offboarding, mobility, and internal audits.
• Manage external partners such as legal counsel, payroll providers, benefits vendors, and EOR services through performance tracking.
• Drive continuous improvement across European entities by strategically prioritizing and resolving cross-border operational challenges.
• Develop and execute a long-term vision for the department, focusing on platform management and the integration of AI to reduce manual tasks.

Requirements

• Minimum 5 years of experience in HR or People Operations with a focus on European labor law, compliance, and process design across multiple jurisdictions.
• Demonstrated success in leadership, including team direction, engagement, and talent development.
• Ability to manage projects autonomously across diverse country contexts and make informed decisions.
• Strong business acumen with the ability to balance company objectives against regulatory requirements.
• Proven experience holding external vendors and legal providers accountable.
• Excellent communication skills to explain complex operational or legal information to senior stakeholders.
• Fluency in English.

Nice to have

• Proficiency in additional European languages.
• Experience with HR platforms, specifically Personio, Remote, or Perk.

Skills & tools

• HR operations management
• European labor law and compliance
• Vendor and EOR management
• Strategic process design
• Stakeholder advisory

Practical notes

• Benefits include private health insurance and 24 days of vacation, increasing by one day per year of service up to a 29-day maximum.
• The company offers a remote work policy allowing 22 days of remote work per quarter.
• Office location is in Parque das Nações, Lisbon, which is pet-friendly.
• The company aims to respond to all applicants within a few days, though high volume may cause minor delays.