Account Specialist

About the role

This position supports the Associate Director and Account Manager in managing e.l.f. Cosmetics and e.l.f. SKIN accounts at Ulta and within the Specialty Channel. The role involves handling customer interactions, product setup, sales data analysis, and in-store visual merchandising.

Key facts

What you'll do

• Manage product setup, content, and image loading within retail partner systems.
• Oversee and maintain digital presence on retailer websites.
• Generate and distribute weekly sales performance summaries.
• Analyze sales data to assess assortment effectiveness, track new product introductions, and evaluate secondary display performance.
• Assist with in-store merchandising, including display assortment, visual merchandising guidelines, and project oversight.
• Track and report on competitor product launches and promotional activities.
• Provide administrative support, such as sample distribution and fixture requests, to ensure efficient sales operations.
• Ensure timely fulfillment of all customer inquiries and manage related projects.
• Work collaboratively with the sales team and other departments.
• Develop and nurture relationships with retail partners.

Requirements

• 2-4 years of experience in a sales support or account management capacity.
• Prior experience working with Ulta is essential.
• A Bachelor's degree in Business or a related field.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Strong analytical and organizational abilities.
• Excellent communication and interpersonal skills.
• Demonstrated initiative and problem-solving capabilities.

Nice to have

• A strong interest in the beauty industry.

Skills & tools

• Microsoft Excel
• Microsoft PowerPoint

Practical notes

Total compensation includes base salary, an annual company performance bonus (eligible for up to 200% of target based on company performance), and equity. Benefits include medical, dental, and vision insurance, a retirement savings plan, gender-neutral parental leave, and flexible paid time off. The specific salary offered will depend on factors such as geographic location, experience, and qualifications.