Chief of Staff - India

About the role

You will act as a strategic thought partner to the India General Manager, pressure-testing plans and challenging assumptions before they turn into execution. You will scope and build the case for new growth bets in untapped segments, channels, and motions across the Indian market. You will bring an outside-in view of where India GTM is under-indexed and turn market and competitive signals into a clear, actionable plan. You will own end-to-end execution of key growth initiatives, driving them from initial plan to measurable outcomes and accountable results. You will serve as the connective tissue across Legal, Marketing, and Product teams on India-specific initiatives and cross-functional priorities. You will track the KPIs and OKRs that matter for the India business and surface issues early before they escalate into crises. You will identify and fix operational problems ahead of scale, using AI tools to automate, streamline, and multiply your own impact on the team. You will handle sensitive matters with discretion and act as a trusted advisor across the organization at all levels.

Key facts

What you'll do

• Act as a strategic thought partner to the GM, pressure-testing plans and challenging assumptions instead of only executing directives.
• Scope and build the case for new growth bets, including new segments, channels, or motions that could unlock value in India.
• Bring an outside-in view of where India GTM is under-indexed and translate market and competitive signals into a concrete plan.
• Own end-to-end execution of key growth initiatives, driving them from plan to measurable outcome rather than only tracking status updates.
• Serve as the connective tissue across Legal, Marketing, and Product teams on India-specific initiatives and cross-functional alignment.
• Track the KPIs and OKRs that matter for the India business and surface what needs attention before it becomes a critical issue.
• Identify and fix operational problems before they escalate, implementing safeguards as the business scales rapidly.
• Use AI tools to automate, streamline, and multiply your own impact on processes and decision-making.
• Handle sensitive matters with discretion and act as a trusted partner across the organization, advising on complex situations.
• Turn vague growth theses into scoped plans with clear owners, timelines, and success criteria.
• Maintain rigorous ownership of process and accountability, ensuring that nothing slips through the cracks as the team moves fast.
• Continuously monitor market dynamics and feedback to refine strategies and recommend pivots in real time.
• Partner closely with the leadership team to translate high-level goals into operational plans and execution milestones.
• Drive alignment and clarity across stakeholders, reducing friction and accelerating decision-making on growth initiatives.

Requirements

• Low ego, high ownership, with no task beneath you, driving things to done rather than only to "assigned."
• Smart, structured, and practical approach, demonstrating genuine commercial instincts in decision-making.
• Track record of owning a growth initiative end-to-end and landing a measurable result, not merely coordinating activities.
• Comfortable operating with ambiguity, able to take a vague growth thesis and turn it into a scoped plan with owners and timelines.
• Passionate about AI and excited to be at the center of a category-defining company in the space.
• Prior experience in consulting, strategy & ops, or a high-growth startup GTM environment shaping execution.
• Strong written and verbal communication skills, with the ability to synthesize complex information into clear recommendations.
• Demonstrated ability to manage multiple priorities and deliver high-quality work under tight deadlines.
• Experience working with data and metrics to track progress, identify issues, and inform decisions.
• Willingness to collaborate closely with cross-functional peers and build trust across distributed teams.
• Commitment to maintaining the highest standards of quality and excellence in all deliverables.
• Ability to work independently with minimal supervision while remaining aligned to team goals and strategies.
• Willingness to travel as required for stakeholder meetings, offsites, and business development activities.

Nice to have

• Experience in an AI, voice, or technology-focused environment where you have worked with product and engineering teams.
• Background in building go-to-market strategies in highly competitive and fast-moving markets.
• Familiarity with growth hacking techniques, experimentation frameworks, and rapid testing methodologies.
• Experience leveraging AI tools and workflows to improve operational efficiency and decision speed.
• Track record of mentoring or partnering with junior team members to elevate collective performance.

Practical notes

This role is full-time and based in India. The position requires travel as needed for stakeholder engagements, offsite events, and business development activities. Candidates must be eligible to work in India without visa sponsorship. The role operates under a high-trust, high-impact environment that demands rapid execution and ownership.