Support Engineer, Anti-Cheat

About the role

At Electronic Arts, you will play a crucial role in maintaining the integrity of gaming for millions of players globally. As a member of the SPEAR Anti-Cheat Engineering team, your focus will be on enhancing our Javelin anti-cheat technology to ensure fair gameplay across various PC titles. You will work closely with the Sr. Manager of Anti-Cheat Engineering to safeguard our games, data, and infrastructure.

Key facts

What you'll do

• Analyze and troubleshoot bugs, compatibility, and performance issues reported by game studios and partners.
• Create and implement solutions to enhance the compatibility of Javelin anti-cheat software across various hardware and software configurations.
• Utilize contemporary debugging tools to address technical support inquiries from customers and internal teams.
• Collaborate with team members to foster fair play and uphold the security of EA's global gaming community.

Requirements

• Minimum of 3 years' experience in C++ or similar low-level programming languages.
• At least 2 years of experience in debugging crashes using memory dumps.
• A minimum of 2 years of experience with WinDbg and DebugView.
• Proven experience developing software that is compatible with a variety of end-user hardware and software environments.

Nice to have

• Familiarity with anti-cheat technologies or security protocols.
• Experience in game development or related fields.

Skills & tools

• Proficient in C++ and other low-level programming languages.
• Strong debugging skills using tools such as WinDbg and DebugView.
• Knowledge of software development practices and compatibility challenges.

Practical notes

• Salary range for this position in Washington is between $122,300 and $158,500 USD, depending on specific location and other factors.
• EA provides a comprehensive benefits package, including 3 weeks of paid time off annually, 80 hours of sick leave, 16 paid holidays, 10 weeks of paid parental leave, and medical, dental, and vision insurance, among others.
• EA is committed to diversity and inclusion, considering all qualified applicants regardless of various protected characteristics.

Join us and contribute to creating exceptional gaming experiences while being part of a dynamic and inclusive community at Electronic Arts.