Sr. Operations Associate, Policy and Communications

About the role

This role supports the global Policy and Communications team by enhancing its operational efficiency and strategic alignment. You will be the driving force behind improving processes, managing budgets, and streamlining workflows for an integrated team. This position is for an organized and curious individual who excels at making complex organizations function smoothly.

Key facts

What you'll do

• Supervise a contingent worker responsible for vendor onboarding and payment, offering guidance and resolving issues.
• Oversee the entire procurement process for the PoCo team, developing strategies, ensuring compliance, and refining systems.
• Act as a point of contact with Finance and Legal for procurement policies, escalations, and process improvements.
• Manage budget tracking and reporting across the global organization, providing real-time visibility, identifying risks, and sharing insights.
• Collaborate with the Chief of Staff on annual and mid-year planning, preparing materials for budget and resource discussions.
• Design and execute global planning processes, including annual and mid-year cycles and priority tracking, managing logistics and documentation.
• Maintain systems for tracking priorities and execution across the leadership team.
• Manage the team's shared operational resources, such as onboarding materials, intranet content, and shared drives.
• Assist with planning and logistics for global meetings and team events.
• Proactively find ways to use AI tools to automate and improve work processes.
• Experiment with AI tools, share findings, and help build the team's practical AI capabilities.

Requirements

• 4-6+ years of experience in operations, strategy and operations, chief of staff support, or project management.
• Proven ability to manage complex processes, handle budgets, and create functional systems.
• Strong project management skills, including tracking tasks, following through, and completing cycles independently.
• Capable of establishing structure in undefined environments.
• Curious about AI and proactive in experimenting with new applications.
• Excellent communication skills, able to simplify complex information for senior audiences.
• Collaborative and humble, achieving results through others and improving team dynamics.

Practical notes

Benefits include a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off, and paid sick leave. Medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program are also provided. Salaried roles offer flexible paid time off/vacation, plus 80 hours of paid sick time per year.