Dileep Chungath
Results-driven Retail Store Manager with progressive experience across multi-format retail operations in the UAE and India. Proven record of accomplishment of leading high-performing teams, consistently achieving and exceeding sales targets, and delivering exceptional customer experiences.
Experienced in managing complex product portfolios spanning 28+ brands, driving footfall conversion, and executing seasonal campaigns. Seeking a Store Manager role in European retail where operational ability, people leadership, and a data-driven approach can deliver sustained commercial growth.
Experience
Retail Operations Manager – Store Manager
Threads
Dubai, UAE
Lead day-to-day operations of a flagship school uniform/fashion and accessories stores with 20m turnover, managing 80 staff and a portfolio of 30+ brands across multiple business units. Drive annual Back to School campaign execution — the brand's highest-revenue period — coordinating stock positioning, visual merchandising, and team deployment. Monitor and report daily KPIs including ATV, UPT, NOB, and footfall conversion; track WTD/MTD/QTD/YTD performance against targets.
Built custom Excel-based sales reporting tools (DSR dashboards, YoY KPI comparisons, inventory replenishment trackers) to support data-driven decisions. Manage staff scheduling, attendance, HR administration, and performance reviews across multiple locations within the Threads network. Coordinate with brand partners and vendors on stock replenishment, phase-outs, and new product introductions across 28 active brands.
Area Business Manager
Malabar Gold & Diamonds
Kochi, India
Managed operations across 21 Malabar Gold outlets, overseeing target achievement, compliance, and team performance. Built and supported strong client and brand relationships; resolved escalations and ensured consistent luxury service standards. Coordinated cross-outlet stock movements, promotional activity, and sales reporting to regional leadership.
Senior Store Manager
Reliance Retail — Smart Bazaar & Trends
Kerala, India
Oversaw 18 Reliance Retail stores, achieving a strong 16% LFL (Like-for-Like) growth — one of the strongest performances in the region. Managed teams of 120+ staff per location; drove recruitment, onboarding, coaching, and succession planning.
Delivered 12 new store launches and 4 store relaunches on time and within budget; applied strong project coordination and stakeholder management. Led social media and digital marketing initiatives including influencer collaborations, Facebook, Instagram, and Google Ads campaigns.
Store Manager
Landmark Group — Max Retail
Chennai, India
Managed full store P&L, team performance, visual merchandising standards, and inventory for a high-volume fashion retail store. Consistently met or exceeded KPI targets including conversion rate, ATV, and shrinkage control.
Assistant Store Manager
Aditya Birla Retail
Chennai, India
Supported store operations, team supervision, stock management, and customer service delivery in a multi-category retail environment.
Education
SICOMS, India
PGDM
Bharathiar University, India
BCA
Skills
P&L ManagementKPI Reporting & AnalysisStock Control & ReplenishmentSAPD365Team Recruitment & TrainingSchedulingHR AdministrationCoaching & DevelopmentMulti-site Team CoordinationSales Target AchievementCustomer Experience ManagementCampaign Planning & ExecutionMS ExcelD365 POSDynamics 365SalesforceSAP Inventory
Key Achievements
Team Members Managed
165+ team members managed.
Retail Space Overseen
60,000 ft² retail space overseen.
LFL Growth Delivered
16% Like-for-Like growth delivered.
Brands Managed Concurrently
28+ brands managed concurrently.
New Store Launches
12 new store launches.
Languages
English
Professional ability
Malayalam
Native
Hindi
Fluent
Tamil
Conversational
Other
Date of Birth
06/10/1987
UAE Driving License
Yes
Visa Status
Employment VISA