Account Receivable Associate

About the role

This role involves overseeing billing and contract reviews, resolving customer payment issues, and contributing to the implementation of SuiteBilling. You will collaborate with various internal teams to ensure accurate billing and effective collection strategies. The position requires a proactive individual who can thrive in a fast-paced, evolving work environment.

Key facts

What you'll do

• Work with internal teams to manage customer billing processes.
• Issue invoices and credits accurately and on time.
• Monitor customer accounts for non-payments, disputes, and other discrepancies.
• Investigate and resolve customer inquiries related to billing.
• Support the implementation of SuiteBilling, including verifying data accuracy and reporting errors during parallel system runs.
• Complete special projects and generate reports as needed.

Requirements

• 4+ years of accounts receivable experience in a high-growth SaaS company.
• A degree or diploma in business or accounting.
• Experience with accounting software, specifically accounts receivable and cash modules.
• Strong attention to detail.
• Excellent written and verbal communication abilities.
• Intermediate proficiency in Excel (lookups, pivots).
• Ability to work independently and manage multiple priorities effectively.
• A strong work ethic, initiative, and creative problem-solving skills.
• Available to work during US Eastern Time business hours, logging in at 8 AM EST.

Skills & tools

• NetSuite SuiteBilling
• Salesforce
• Excel

Practical notes

This is a 6-month contract position based in our Bengaluru, India office. Candidates must be able to work during US Eastern Time business hours, starting at 8 AM EST.