Accounts Receivable Associate

About the role

You will manage billing cycles and contract reviews while supporting the implementation of SuiteBilling. This position requires close coordination with revenue, orders, and customer success teams to refine order-to-cash strategies and resolve billing disputes.

Key facts

What you'll do

• Collaborate with internal departments to manage customer billing and ensure accurate, timely issuance of invoices and credits.
• Track account details to identify non-payments, invoicing irregularities, and disputes.
• Research and resolve customer inquiries regarding billing.
• Assist with the SuiteBilling implementation and parallel system runs by verifying data accuracy and reporting errors.
• Handle special projects and reporting tasks as assigned.

Requirements

• 4+ years of accounts receivable experience, ideally within a SaaS company.
• A degree or diploma in business or accounting.
• Proficiency in accounting software, specifically within accounts receivable and cash modules.
• Intermediate Excel skills, including pivot tables and lookup functions.
• Experience using NetSuite SuiteBilling and Salesforce.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills.

Skills & tools

• NetSuite SuiteBilling
• Salesforce
• Microsoft Excel
• Accounts receivable management
• Contract review
• Cash application

Practical notes

This role reports to the Billing Supervisor. We encourage you to apply even if you do not meet every listed qualification, provided you possess the necessary drive and ambition. Dialpad is an equal-opportunity employer.