Data Services Analyst

About the role

This position supports the Insights and Analytics team by managing data delivery and custom reporting for internal and external clients. You will work alongside various departments to turn complex information into clear business insights.

Key facts

What you'll do

• Build custom data solutions using existing pipelines to meet stakeholder requirements.
• Work with Sales, Marketing, and Client Services to identify how data can improve business outcomes.
• Manage project scopes and task assignments through Jira.
• Extract and analyze information using SQL and proprietary software.
• Perform peer reviews on SQL queries and final deliverables to ensure accuracy.
• Assist in the development and training of generative AI tools for data workflows.
• Study business metrics to support customer strategy.

Requirements

• 2+ years of experience with SQL, Excel, and BI platforms like Tableau, Looker, or Redash.
• Ability to validate and organize large datasets with high precision.
• Experience collaborating with stakeholders to refine processes and prioritize needs.
• Proficiency in explaining technical findings to non-technical team members.
• Capability to manage multiple tasks in a startup setting.
• Hands-on experience with AI tools such as Cursor, GitHub Copilot, or Claude Code.
• Advanced English proficiency (B2 to C1 level).
• Submission of resume in English.

Nice to have

• 2+ years of Python experience for ETL, automation, or data analysis.
• Interest in subscription-based business models, streaming platforms, or the digital subscription economy.

Skills & tools

• SQL
• Excel
• BI Tools (Looker, Redash, Tableau)
• Python
• Jira
• Generative AI (Claude Code, GitHub Copilot, Cursor)

Practical notes

• You must be available to work during US business hours.
• The company provides mentorship and professional growth opportunities.
• Company-sponsored travel for in-person off-sites is available, subject to visa requirements.