Commercial Operations Specialist

About the role

This position involves overseeing the daily commercial, reporting, and partnership operations for a rapidly expanding B2B data analytics platform. You will work closely with the VP of Finance to manage contracts, ensure accurate reporting, and keep partnership pipelines on schedule. This role is crucial for absorbing operational tasks from senior leadership, allowing them to focus on higher-level strategic initiatives.

Key facts

What you'll do

• Manage the entire contract workflow, from drafting and routing for signatures to tracking execution and filing.
• Maintain HubSpot as the primary system of record, ensuring sales team adherence to CRM hygiene and activity logging.
• Support finance by issuing invoices promptly, managing vendor portals, tracking collections, and resolving discrepancies.
• Generate regular performance reports, including actuals versus goals, pipeline coverage, and win/loss trends, and update quarterly forecast models.
• Facilitate OKR reporting by collecting inputs from team leads, consolidating data, and preparing for review.
• Monitor the status of current and prospective data licensing partnerships, including next steps, contacts, and deal terms, and coordinate follow-ups.
• Identify and address potential issues like stalled deals, missing documentation, anomalies, and process gaps before they escalate.

Requirements

• Strong attention to detail, accuracy, and follow-through in all tasks.
• Ability to transform undefined or undocumented processes into repeatable systems.
• Skill in holding peers, including senior colleagues, accountable to process standards while maintaining a service-oriented approach.
• Comfort with spreadsheets, basic model building, and a critical eye for numerical data.
• Capacity to translate ambiguous needs into actionable steps, asking questions and making reasonable assumptions.
• Proactive communication style, providing early updates on delays, blockers, or missing inputs.
• Eagerness to understand the inner workings of commercial, finance, and partnership operations in a growing business.

Nice to have

• Direct experience with a CRM like HubSpot or Salesforce.
• Background in drafting, routing, or tracking contracts and Statements of Work (SOWs).
• Experience creating or maintaining forecast or pipeline reports.
• Previous support role for a finance, revenue, or commercial leader.
• Exposure to data, media, research, or B2B SaaS industries.

Skills & tools

• HubSpot (or similar CRM)
• Spreadsheets

Practical notes

• This is a remote-first position.
• You will report directly to the VP of Finance.
• The client is an early-stage, high-growth company offering significant impact and professional development opportunities.