People Operations Specialist

About the role

This role is central to ensuring our People Operations run smoothly, supporting employees throughout their entire journey with the company. You will be a key resource for HR processes, focusing on accuracy, efficiency, and a positive employee experience.

Key facts

What you'll do

• Manage core HR transactions within systems like Workday, Ashby, Lattice, and Zendesk, covering onboarding, employee changes, and offboarding.
• Coordinate the onboarding process for new hires, ensuring a positive first day.
• Maintain and audit employee records for accuracy, completeness, and compliance.
• Respond to employee inquiries submitted through Zendesk, providing timely and correct information.
• Assist in generating reports and analyzing workforce data for the People team.
• Oversee U.S. and international immigration processes for compliance.
• Handle the complete lifecycle for contractors, including onboarding and offboarding.
• Contribute to various People Team projects and initiatives to enhance HR services.

Requirements

• A minimum of 4 years of experience in People Operations.
• Previous experience managing immigration and visa processes, such as H-1B, OPT, or PERM.
• Experience with contractor or vendor onboarding workflows.
• Background in a fast-paced, high-growth technology company.

Skills & tools

• Proficiency with HRIS systems, with Workday experience being a significant advantage.
• Strong skills in Google Sheets or Microsoft Excel, including formulas, functions, and pivot tables.
• Experience using ticketing systems like Zendesk.

Practical notes

• Demandbase does not accept unsolicited submissions from third-party recruiting agencies.