Sr Key Account Manager Portugal

About the role

You will manage a portfolio of high-priority food partners based in Porto. Your focus is on developing business growth strategies and maintaining strong relationships to meet company targets within the Glovo platform.

Key facts

What you'll do

• Maintain proactive communication with partners through regular business reviews and meetings.
• Track portfolio performance and KPIs to ensure alignment with company OKRs.
• Negotiate promotions and marketing activations to improve menu performance, average order value, and conversion rates.
• Secure preferred partnerships to maintain high-quality content on the platform.
• Manage marketing visibility for partners using merchandising and marketing kits.
• Renegotiate commissions and sell assets to drive revenue growth.
• Develop recovery plans for inactive or churned partners.
• Monitor and improve the operational efficiency of partner services.

Requirements

• Minimum 3 years of experience in business consultancy or high-performance account management.
• Proficiency in English and the local language.
• Strong analytical and commercial capabilities.
• Experience working in fast-paced, high-growth startup environments.
• Highly organized with strong project management and problem-solving skills.

Nice to have

• Bachelor degree in Marketing, Industrial Engineering, or Business Administration.
• Professional background in the food-hospitality, FMCG, or on-demand delivery sectors.

Skills & tools

• Google Docs
• MS Office
• Excel

Practical notes

• Compensation includes an equity plan and monthly Glovo credits with zero delivery fees.
• Benefits include private health insurance, discounted gym memberships, and an external learning budget.
• The company offers a hybrid work model, flexible time off, enhanced parental leave with nursery support, and online therapy resources.