Mid-Market Sales Engineer (AMER

About the role

This position involves driving technical sales cycles through demonstrations, presentations, and hands-on platform evaluations. You will act as a primary technical advisor, bridging the gap between customer requirements and product capabilities while collaborating with internal teams to influence the product roadmap.

Key facts

What you'll do

• Collaborate with sales representatives to articulate the Datadog vision and value proposition to prospective clients.
• Conduct technical discovery sessions to understand client needs and align them with platform capabilities.
• Lead the technical engagement during trial phases, ensuring customers successfully evaluate the platform and overcome implementation obstacles.
• Deliver tailored product demonstrations to audiences ranging from developers and SREs to executive leadership.
• Provide product feedback to internal teams based on competitive insights and customer input.
• Maintain deep technical knowledge of the platform and the broader observability landscape.

Requirements

• Minimum 1.5 years of experience in a Sales Engineering capacity.
• Proven background in observability.
• Demonstrated success managing complex sales cycles involving multiple stakeholders, competitive evaluations, and strategic planning.
• Strong understanding of cloud infrastructure, security, and modern technical environments.
• Excellent verbal and written communication skills with the ability to translate technical concepts into business value.
• Ability to travel up to 25% of the time via air, train, or automobile.
• Physical ability to sit for up to 4 hours at a time.

Skills & tools

• Observability platforms
• Cloud infrastructure
• Security best practices
• Technical presentation and demonstration software

Practical notes

• Compensation includes base salary, equity (RSUs), and an employee stock purchase plan (ESPP).
• Comprehensive benefits package includes healthcare, dental, 401(k) with match, parental planning, mental health resources, and fitness reimbursements.
• The company provides structured onboarding, mentorship programs, and professional development opportunities.
• This is a hybrid role emphasizing office-based collaboration.
• Requisition ID: R20152.